Joseph J. Caylor
Published: Sunday, October 5, 2008 - 22:00 Purpose: To initiate corrective and preventive action for customer complaints, vendor nonconformance, and internal quality audits. Work description: A CPAR is initiated to determine apparent root cause, corrective action, and preventive planning for customer complaints, vendor nonconformance, and internal quality audits. Safety considerations: Observe all written and oral safety instructions, appropriate checklists, and guidelines. Follow safe workplace practices. Maintenance: None Special Procedures: None Joseph J. Caylor is principal of Ceethree Co., a management systems consulting, training, and auditing company. He’s a Six Sigma Black Belt, a quality engineer, a quality auditor, and a calibration technician. He’s also certified by the American Society for Quality as a manager of quality and organizational excellence, and by the Registrar Accreditation Board as a quality systems and environmental systems auditor.
What’s in It for Me?: Work Instruction No. 2
Corrective and preventive action request (CPAR)
ABC Company Work Instruction
About The Author
Joseph J. Caylor
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