Featured Product
This Week in Quality Digest Live
Quality Insider Features
Bryan Christiansen
Actualizing your company culture
Klaus Wertenbroch
As algorithms increasingly become gatekeepers, where should rejected customers turn for an explanation?
Sébastien Breteau
How digital supply chains offer a competitive advantage
Jessica Ellspermann
These tactics can get your team connected, engaged, and motivated
Robert Sanders
New initiative plans to scale up bioengineering to create polymers, materials, films, and other products

More Features

Quality Insider News
Contactless gauging system for measuring steel wire for tires, copper wire for electrical cables, CO2 welding wire, and more
Too often process enhancements occur in silos where there is little positive impact on the big picture
NSF-funded project is developing a model to help manufacturers pivot and produce personal protective equipment
Resolve CMM productivity issues with MetraSCAN-R BLACK|Elite, CUBE-R 3D, and digital twin environment software
Videos address common topics related to surface specification, measurement, and interpretation, in five minutes or less
Scan 99% of parts without touching the scanner exposure
New AVX550 system combines best features of vision and touch-probe inspection
Scan was used to create 80% to-scale 3D-printed replica
Quickly captured complex geometries resulting in optimally designed roof racks and greatly accelerated completion time

More News

Quality Digest

Quality Insider

New APQC Team Offers Benchmarking Services

Published: Monday, July 19, 2004 - 21:00

Alvarez & Marsal and the American Productivity and Quality Center recently announced the formation of a collaborative performance improvement effort.

The Business Consulting Group of Alvarez & Marsal and APQC will offer benchmarking advisory services to companies that participate in PowerMARQ, APQC’s comprehensive database of standardized processes used by clients to identify common measures, assess performance against competitors, and improve performance and efficiency. The benchmarking advisory sessions, jointly led by A&M’s senior team of business consultants and APQC’s measurement experts, identify improvement opportunities based on the PowerMARQ performance report and develop steps to close performance gaps.

“APQC is a leader in providing sophisticated benchmarking programs that enable businesses to measure business performance against peer groups,” says Jeff Smith, a managing director of A&M’s Business Consulting Group. “Through this collaboration, companies that participate in the benchmarking process will be able to put the data to work immediately. They can now take advantage of the practical experience our team of consultants brings to charting a path forward and adopt best practices that improve or enhance performance for meaningful results.”

APQC reports it is equally pleased with the new partnership.

“Customers need three things to improve their operations: a thorough understanding of their industry, standard and reliable benchmarks and metrics for comparative gap analysis and a solid implementation methodology,” says Lisa Higgins, APQC COO. “The Business Consulting Group of Alvarez & Marsal’s respective areas of expertise complement APQC’s PowerMARQ offering and will offer a new level of knowledge and service.”

For more information, visit www.apqc.org.

Discuss

About The Author

Quality Digest’s picture

Quality Digest

For 38 years Quality Digest has been the go-to source for all things quality. Our newsletter, Quality Digest Daily, shares expert commentary and relevant industry resources to assist our readers in their quest for continuous improvement. Our website includes every column and article from the newsletter since May 2009 as well as back issues of Quality Digest magazine to August 1995. We are committed to promoting a view wherein quality is not a niche, but an integral part of every phase of manufacturing and services.