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CRC Press

Quality Insider

Making the Case for Change

Using effective business cases to minimize project and innovation failures

Published: Tuesday, October 28, 2014 - 11:20

(CRC Press: Boca Raton, FL) -- The best time to stop projects or programs that will not be successful is before they are ever started. Research has shown that the focused use of realistic business-case analysis on proposed initiatives could enable organizations to reduce the amount of project waste and churn (i.e., rework) by up to 40 percent, potentially avoiding millions of dollars lost on failed projects, programs, and initiatives.

Making the Case for Change: Using Effective Business Cases to Minimize Project and Innovation Failures (CRC Press, 2014) illustrates how to develop a strong business case that links investments to program results and, ultimately, with the strategic outcomes of the organization. In addition, the book provides a template and example case studies for those seeking to fast-track the development of a business case within their organizations.

The book provides executive teams and change agents with the information needed to make better business case decisions. This book can be used throughout a project’s life cycle to assist with gaining a better understanding of the following key knowledge areas for developing a business case:
• Understanding the present problem/improvement opportunity
• Documenting how the project, program, or initiative will add value to the organization
• Validating the data and the assumptions that the projected improvements are based upon
• Calculating the level of confidence that can be placed on the conclusions that are reached
• Assessing the alternative solutions that were considered
• Weighing the costs vs. the benefits of the proposed initiative
• Analyzing and mitigating the risks to completing 100 percent of the project’s goals
• Eliciting and prioritizing the requirements of key stakeholders and subject matter experts
• Identifying key people that are involved in the proposed project and the skills needed to implement the proposed change
• Obtaining consensus on the decision to move forward, as well as on the methods used and the conclusions specified in the analysis


The book is useful for executives and project managers seeking approval of an activity, initiative, program, or project. It presents proven tips, advice, suggestions, and recommended courses of action for developing effective business cases. In addition, suggestions for recruiting a responsible senior officer or sponsor for the project and for engaging an audience are provided.

The authors combine their own experience in business case development with approaches used by world-class organizations. They provide a general range of assessment criteria that can be applied to almost any type of project business cases.

The text discusses each of the eight activities and the 35 tasks that make up the business case development process. This process offers a proven approach for creating comprehensive and well-constructed business case evaluations that will either ensure the success of your project, or eliminate unsuccessful projects, programs, and initiatives before they start.

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CRC Press

CRC Press is a premier global publisher of science, technology, and medical resources. It offers unique, trusted content by expert authors, spreading knowledge and promoting discovery worldwide. Its aim is to broaden thinking and advance understanding in the sciences, providing researchers, academics, professionals, and students with the tools they need to share ideas and realize their potential. CRC Press is a member of Taylor & Francis Group, an informa business.