Featured Product
This Week in Quality Digest Live
Quality Insider Features
Jake Mazulewicz
Three tips from high-reliability organizations
Aaron Heinrich
An optimal process requires an innovative control algorithm
Dave Gilson
Getting out of the boardroom for a stroll changes how women navigate
Bob Ferrone
Saving the planet and bolstering the bottom line
Jeanne Quimby
Kids can be the source of new ideas

More Features

Quality Insider News
Reliable, remote visual inspections and diagnostics in hard-to-reach areas
Ideal for dusty manufacturing environments, explosive atmospheres
Optimized for cured tire runout and bulge measurement
With coupling capacitor approach that eliminates the need for an external sensor
High-performance standard and custom silicon and InGaAs photodetectors
Verifying performance of products on tubular disc and cable conveyors
Introducing solutions to improve production performance
How to drive productivity with a universal and powerful 3D inspection software

More News


Quality Insider

Fifteen to Receive Site Visits as Next Step Toward 2009 Baldrige Award

The 2009 Baldrige Award recipients are expected to be announced in late November.

Published: Wednesday, September 23, 2009 - 13:00

(NIST: Gaithersburg, MD) -- The panel of judges for the Malcolm Baldrige National Quality Award, the nation’s highest recognition for organizational performance excellence, has selected 15 organizations for the final review stage for the 2009 award. Starting this month, teams of experts in business/nonprofit, education, and health care criteria will make site visits to two organizations in the manufacturing category, two in small business, one in education, eight in health care, and two nonprofits. There were no organizations chosen for site visits in the service category.

The Baldrige Program received 70 applications in 2009 (two manufacturers, four service companies, five small businesses, nine educational organizations, 42 health care organizations, and eight nonprofit/governmental organizations). The applicants were evaluated rigorously by an independent board of examiners in seven areas: leadership; strategic planning; customer focus; measurement, analysis, and knowledge management; workforce focus; and process management and results. Examiners will provide each applicant receiving a site visit, 300 to 1,000 hours of review, and all applicants will receive a detailed report on the organization’s strengths and opportunities for improvement.

The 2009 Baldrige Award recipients are expected to be announced in late November.

Named after Malcolm Baldrige, the 26th Secretary of Commerce, the Baldrige Award was established by Congress in 1987. The award—managed by the National Institute of Standards and Technology (NIST) in collaboration with the private sector—promotes excellence in organizational performance, recognizes the achievements and results of U.S. organizations, and publicizes successful performance strategies. The award is not given for specific products or services. Since 1988, 75 organizations have received Baldrige Awards.

The Baldrige Criteria for Performance Excellence have played a valuable role in helping organizations of all types improve their operations. The Baldrige Criteria are designed to help organizations improve their performance by focusing on three goals: delivering ever-improving value to customers and stakeholders, improving the organization’s overall effectiveness, and organizational and personal learning. The Criteria have been widely distributed since 1988 and this past year, they were downloaded more than 1.8 million times from the Baldrige web site.

For more information on the Baldrige National Quality Program, visit www.nist.gov/baldrige.



About The Author

NIST’s picture


Founded in 1901, the National Institute of Standards and Technology (NIST) is a nonregulatory federal agency within the U.S. Department of Commerce. Headquartered in Gaithersburg, Maryland, NIST’s mission is to promote U.S. innovation and industrial competitiveness by advancing measurement science, standards, and technology in ways that enhance economic security and improve our quality of life.