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CRC Press

Quality Insider

Book: Root Cause Analysis: Improving Performance for Bottom-Line Results

Fourth edition emphasizes evidence collection, strategy, and human contribution to poor decision making

Published: Monday, July 18, 2011 - 15:54

(CRC Press: Boca Raton, FL) -- Now in its fourth edition, Root Cause Analysis: Improving Performance for Bottom-Line Results, by Robert J. Latino, Kenneth C. Latino, and Mark A. Latino (CRC Press, 2011), this bestselling resource continues to explore why things don’t work out as planned and how to make sure they do. While past editions have focused on failure mode and effects analysis (FMEA) and opportunity analysis, this new edition emphasizes evidence collection, strategy, the contribution of human performance and human factors to poor decision making, and understanding the human element. New topics covered include PROACTOnDemand software, the advantages of software as a service (SaaS), root cause analysis (RCA) templates, as well as various case studies illustrating RCA.

This book is available in hardback and will soon be available as an e-book.

Root Cause Analysis: Improving Performance for Bottom-Line Results, Fourth Edition:
• Explains expressed RCA as a holistic approach that incorporates elements of equipment, process, and human reliability
• Shows how it can be applied by novices as well as veteran analysts
• Makes the business case for RCA via return on investment (ROI)
• Focuses on human-error reduction strategies involved with decision making
• Describes the basics of failure-scene investigation techniques (evidence gathering)

About the authors

Robert J. Latino is the CEO of Reliability Center Inc., a reliability consulting firm in Hopewell, Virginia, that specializes in improving equipment, process, and human reliability. He also is the author of the book, PatientSafety: ThePROACTRootCauseAnalysisApproach (CRC Press, 2008). Kenneth C. Latino and Mark A. Latino are presidents at Reliability Center Inc.     


About The Author

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CRC Press

CRC Press is a premier global publisher of science, technology, and medical resources. It offers unique, trusted content by expert authors, spreading knowledge and promoting discovery worldwide. Its aim is to broaden thinking and advance understanding in the sciences, providing researchers, academics, professionals, and students with the tools they need to share ideas and realize their potential. CRC Press is a member of Taylor & Francis Group, an informa business.