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CRC Press

Quality Insider

Book: One Team on All Levels, Second Edition

Written by Georgetown, Kentucky, Toyota team members

Published: Friday, September 2, 2011 - 12:43

(CRC Press: Boca Raton, FL) -- Written by actual Toyota team members, One Team on All Levels: Stories from Toyota Team Members, Second Edition, (CRC Press, 2011) is not another technical explanation of the Toyota Production System. Rather, it illustrates the culture it creates. The stories, told by employees from various levels of the organization, illustrate how Toyota’s presence in Kentucky has transformed the professional and personal lives of those who worked for the company.

Supplying a firsthand look at the principles that have transformed Toyota into one of the leading manufacturers in the world, the book includes chapters that address how this manufacturing giant was able to survive and improve in the midst of a down economy and recent recalls. The real-life stories supply an unprecedented look at how the Toyota precepts and the 14 Toyota Way principles can help you improve morale, avoid layoffs, and create a culture of continuous improvement within your organization.

• Demonstrates the culture created by the Toyota Production System
• Examines how the Toyota Production System principles and precepts serve as models for servant leadership
• Presents valuable insights from a wide range of Toyota team members—from hourly to management-level
• Shows how Toyota partnered with the city of Georgetown and its community


“All of these stories were in different voices, but they all had in common tremendous gratitude for the deep respect that Toyota had shown them and the personal transformation they had experienced working for Toyota.”
—Jeffrey K. Liker, professor and author of The Toyota Way (McGraw-Hill, 2004)

Chapter titles

Our History
Our Beginning: Team Members Who Began the Success Story
Our Motivation: Stories of Appreciation and Dedication
Our Inspiration: Stories of Support and Triumph
Our Determination: Stories of Kaizen
Our Thinking Minds: Stories of Quality Circle Activity
Our Family: Making It Personal
Our Education and Training: Reach for the Stars Program
Our Teamwork
Our Understanding: What We Have Learned
Our Development: Special Projects Stories
Toyota Way Principles
Our Leadership
Our Ambassadors
My Career and Thoughts


About The Author

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CRC Press

CRC Press is a premier global publisher of science, technology, and medical resources. It offers unique, trusted content by expert authors, spreading knowledge and promoting discovery worldwide. Its aim is to broaden thinking and advance understanding in the sciences, providing researchers, academics, professionals, and students with the tools they need to share ideas and realize their potential. CRC Press is a member of Taylor & Francis Group, an informa business.