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Quality Insider

Baldrige Award Ceremony is Bonus for Attendees at Quest for Excellence

An invitation to attend the ceremony/reception for 2010 and 2011 Baldrige Award recipients

Published: Friday, March 9, 2012 - 12:38

(NIST: Gaithersburg, MD) -- Register for the 24th annual Quest for Excellence conference and you’ll get something extra: an invitation to attend the ceremony and reception honoring the 2010 and 2011 recipients of the Malcolm Baldrige National Quality Award.

Twenty five current and past Baldrige Award winning organizations will share their best practices in leadership, strategic planning, customer focus, and more at this year’s Quest conference, which will be held April 16–18, 2012, at the Marriott Wardman Park Hotel in Washington, D.C. On the evening of Sunday, April 15, Quest attendees are invited to participate in the Baldrige Award ceremony and reception for the 11 most recent recipients of the nation’s highest Presidential honor for performance excellence through innovation, improvement, and visionary leadership.

2011 Baldrige Award recipients

The 2011 Baldrige Award recipients listed with their category are:
Concordia Publishing House, St. Louis (nonprofit)
Henry Ford Health System, Detroit (health care)
Schneck Medical Center, Seymour, Indiana (health care)
Southcentral Foundation, Anchorage, Alaska (health care)

2010 Baldrige Award recipients

The 2010 Baldrige Award recipients listed with their category are:
MEDRAD, Warrendale, Pennsylvania (manufacturing)
Nestlé Purina PetCare Co., St. Louis (manufacturing)
Freese and Nichols Inc., Fort Worth, Texas (small business)
K&N Management, Austin, Texas (small business)
Studer Group, Gulf Breeze, Florida (small business)
Montgomery County Public Schools, Rockville, Maryland (education)
Advocate Good Samaritan Hospital, Downers Grove, Illinois (health care)

Quest will feature two in-depth plenary sessions featuring the senior executives of the 2011 recipients, as well as numerous concurrent sessions from which to choose, including:
• Presentations by each of the 2011 recipients on their successful use of the Baldrige Criteria for Performance Excellence
• Special topic sessions on establishing and maintaining long-term customer relationships, innovation in health care, workforce engagement and building capacity for student success
• Extended how-to lessons on getting started with Baldrige, executing Baldrige strategies, and using the criteria on a daily basis to maximize performance excellence
• Discussions on Baldrige impacts in business, health care, and education

Pre-conference workshops are available the afternoon of April 15, 2012, for beginner and intermediate users of the Baldrige criteria. To enhance the learning environment, attendance at the workshops is limited, so early registration is recommended.

Register by March 19 for a $150 discount. To get more information about Quest, go to www.nist.gov/baldrige/qe.

For more about the Baldrige Performance Excellence Program, call (301) 975-2036 or e-mail baldrige@nist.gov.


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Founded in 1901, the National Institute of Standards and Technology (NIST) is a nonregulatory federal agency within the U.S. Department of Commerce. Headquartered in Gaithersburg, Maryland, NIST’s mission is to promote U.S. innovation and industrial competitiveness by advancing measurement science, standards, and technology in ways that enhance economic security and improve our quality of life.