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Agilent-Assured Used Instruments Hit eBay Shelves

Published: Sunday, March 28, 2004 - 23:00

Agilent Technologies Inc. has signed an agreement with eBay, allowing sellers to offer pre-owned test equipment that has been assured through the new Agilent Advantage Assurance program.

The program gives customers the option to purchase on eBay Agilent test equipment that has been evaluated and fully calibrated by Agilent to meet performance specifications. The program also provides one year of free technical support from Agilent.

"This is the first time a test and measurement manufacturer has offered customers such a comprehensive program for pre-owned equipment," says Bill Highstreet, vice president and general manager of Agilent’s Financial Solutions Unit. "Customers are looking for value-priced pre-owned equipment but are concerned about unknown quality. The Agilent Advantage Assurance program instills confidence in customers who purchase pre-owned test equipment on eBay."

"The Agilent Advantage Assurance program provides an added level of assurance to our growing community of buyers and sellers," adds Jordan Glazier, general manager at eBay Business. "Sellers are able to offer their customers products that are validated by Agilent, while buyers can make a more confident and informed purchase on eBay."

Under the terms of the program, an eBay seller may ship pre-owned instruments to Agilent, where it receives an initial evaluation and is then fully calibrated by Agilent technicians. Once the unit meets Agilent’s specifications, the seller is allowed to post the unit for sale on the eBay Web site. At the end of the listing duration, the instrument is shipped directly from Agilent to the winning bidder within 24 hours. Buyers are fully insured against all repair costs for 12 months. Also, should the instrument require repair during the first 12 months, it will receive free calibration to ensure it meets all published specifications.

For more information about the Agilent Advantage Assurance program, click here. Sellers interested in offering their Agilent products on eBay under the Agilent Advantage Assurance program can find information by clicking here.

 

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For 40 years Quality Digest has been the go-to source for all things quality. Our newsletter, Quality Digest, shares expert commentary and relevant industry resources to assist our readers in their quest for continuous improvement. Our website includes every column and article from the newsletter since May 2009 as well as back issues of Quality Digest magazine to August 1995. We are committed to promoting a view wherein quality is not a niche, but an integral part of every phase of manufacturing and services.