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This Week in Quality Digest Live
Customer Care Features
Leah Chan Grinvald
Independent repair shops are fighting for access to vehicles’ increasingly sophisticated data
Gad Allon
Aligning timing, leadership, and strategy is complicated
ISO
Delivering quality to the health industry
Mike Figliuolo
Globalization is an unstoppable trend, so why not take advantage of it?

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Customer Care News
A tool to help detect sinister email
Developing tools to measure and improve trustworthiness
Manufacturers embrace quality management to improve operations, minimize risk
Scaling operations to reduce plastic waste in oceans
Survey shows 85% of top performers rely on it to achieve business objectives
Educational offerings available in Santa Clara in December 2023
Precision cutting tools maker gains visibility and process management across product life cycles
A Heart for Science initiative brings STEM to young people

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Tips for working from home

Video Information

As Quality Digest’s Ryan Day writes in his article “Embracing Work-From-Home: Insights for employers” the recent shelter-in-place orders have made work-from-home the new normal, and some organizations are struggling with the transition to working as a remote team. But there are companies that have been doing so for quite some time, and we can benefit from their experience.

Here are some tips that you can find in Ryan’s article and his interview with Eric Doster, CEO of Dozuki, and Jennifer Dennard, COO of Range. They have been working within remote teams for years.

 
 

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