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This Week in Quality Digest Live
Customer Care Features
Leah Chan Grinvald
Independent repair shops are fighting for access to vehicles’ increasingly sophisticated data
Gad Allon
Aligning timing, leadership, and strategy is complicated
ISO
Delivering quality to the health industry
Mike Figliuolo
Globalization is an unstoppable trend, so why not take advantage of it?

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Customer Care News
A tool to help detect sinister email
Developing tools to measure and improve trustworthiness
Manufacturers embrace quality management to improve operations, minimize risk
Scaling operations to reduce plastic waste in oceans
Survey shows 85% of top performers rely on it to achieve business objectives
Educational offerings available in Santa Clara in December 2023
Precision cutting tools maker gains visibility and process management across product life cycles
A Heart for Science initiative brings STEM to young people

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Quality Digest Live -- July 12, 2019

Video Information

QDL for July 12, 2019

This week we talk with Tom Taormina, author of It Was Rocket Science, about what it really takes to deliver quality products and service. Hint: It's not about using the right quality tools.

Also, we'll look at Q-Mark's interactive CMM-probe design tool.
Be sure to subscribe to Q-Mark's YouTube channel

 

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