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This Week in Quality Digest Live
Customer Care Features
Stephanie Ojeda
How addressing customer concerns benefits the entire quality process
Melissa Burant
A way to visualize and help prioritize risks, actions
Michael King
Augmenting and empowering life-science professionals
Meg Sinclair
100% real, 100% anonymized, 100% scary
Mike Figliuolo
The customer isn’t always right

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Customer Care News
For companies using TLS 1.3 while performing required audits on incoming internet traffic
Accelerates service and drives manufacturing profitability
Providing pipeline integrity with remote monitoring
Integrated energy services enhance customer experience
Empowers real-time remote monitoring and technical support
Latest features enhance complex BOM generation and customer experiences
New video in the NIST ‘Heroes’ series
A tool to help detect sinister email

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Quality Digest Live -- January 25, 2019

Video Information

Story links for January 25, 2018

 

Make Some Tweaks in Your China Business Strategy
Plus: An interview with Stanley Chao, author of Selling to China: A Guide for Small and Medium-Sized Businesses

Tech Corner: Conformance Manager by The ISO 9001 Group
Conformance Manager is a web-based management system software that helps you maintain your management system records; track training, NCRs and CAPAs; and a whole lot more. All in an easy to use interface.

 

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