Featured Product
This Week in Quality Digest Live
Customer Care Features
Martin Cottam
OH&S must stay one step ahead to keep workers safe
Innovating Service With Chip Bell
Making customer service memorable
Michael Glickman
In the medical realm, AI’s most powerful use is to enhance human capabilities—not replace them
Rajas Sukthankar
Siemens offers Digital Enterprise Suite for machine builders
Stephanie Ojeda
What’s driving the shift, and what are the potential benefits?

More Features

Customer Care News
Research commissioned by the Aerospace & Defense PLM Action Group with Eurostep and leading PLM providers
Meeting new package configuration trends
International Paper Co. saves money with Radian Plus laser tracker and vProbe
Featuring enhanced versatility and performance
Helping organizations improve quality and performance
40-minute podcast explores Starrett’s history and challenges in American manufacturing
Digital Twin Consortium’s white paper guides strategies for building owners and stakeholders
Yotrio and SunVilla to provide interactive, 3D-enabled assembly via BILT app
Algorithms protect data created and transmitted by IoT and other small electronics

More News

Quality Digest Live -- December 9, 2016

Video Information

Story links for December 9, 2016


Helping Robots Be Less Robotic

Actually, Men and Women Don't Communicate Differently, at Least In Writing

Cpk: Indispensable Index or Misleading Measure?
Plus: An interview with Steve Daum, director of development for PQ Systems
Webinar: CPK: Indispensable Index or Misleading Measure?
Dec. 15, 2016, at 2 p.m. Eastern, 11 a.m. Pacific.

Innovation: Management Vs. Enablement