Featured Product
This Week in Quality Digest Live
Customer Care Features
Michael King
Augmenting and empowering life-science professionals
Meg Sinclair
100% real, 100% anonymized, 100% scary
Mike Figliuolo
The customer isn’t always right
Alonso Diaz
Consulting the FDA’s Case for Quality program
Mike Figliuolo
Focus on solving defined problems and increase your chances of market adoption

More Features

Customer Care News
For companies using TLS 1.3 while performing required audits on incoming internet traffic
Accelerates service and drives manufacturing profitability
Providing pipeline integrity with remote monitoring
Integrated energy services enhance customer experience
Empowers real-time remote monitoring and technical support
Latest features enhance complex BOM generation and customer experiences
New video in the NIST ‘Heroes’ series
A tool to help detect sinister email

More News

QDL: The quality professional's role in innovation.

Video Information

Story links for Sept. 13, 2019

 

The quality professional's role in innovation.

This week we talk to Jim Harrington, CEO of Harrington Management Systems, about innovation, and how and why the quality professional should be involved in the process.

See Jim Harrington's latest books:
Innovation Systems Cycle (Coming Fall 2019)
Creativity, Innovation and Entrepreneurship

facebooktwitter

 
 

Discuss1