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This Week in Quality Digest Live
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Adding what customers want
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They also underestimate how many negative reviews might be fakes
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AI and machine learning can help turn call-center conversations into actionable improvement strategies

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A look at the new global QMS database

Video Information

IAF CertSearch

Over the years there have been many attempts to create a database of companies registered to ISO management systems. All of them eventually gave up on the effort.

Well, the database is back and is now spearheaded by the International Accreditation Forum. We talk to Grant Ramaley, Director of Regulatory Affairs for Aseptico Inc., and Nigel Johnston, Founder & CEO of QualityTrade.com, Developer for IAF CertSearch.

IAF CertSearch - global certification database 
Intro video
Youtube channel 
IAF (International Accreditation Forum)

 
 

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