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This Week in Quality Digest Live
Customer Care Features
Michael King
Augmenting and empowering life-science professionals
Meg Sinclair
100% real, 100% anonymized, 100% scary
Mike Figliuolo
The customer isn’t always right
Alonso Diaz
Consulting the FDA’s Case for Quality program
Mike Figliuolo
Focus on solving defined problems and increase your chances of market adoption

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Customer Care News
For companies using TLS 1.3 while performing required audits on incoming internet traffic
Accelerates service and drives manufacturing profitability
Providing pipeline integrity with remote monitoring
Integrated energy services enhance customer experience
Empowers real-time remote monitoring and technical support
Latest features enhance complex BOM generation and customer experiences
New video in the NIST ‘Heroes’ series
A tool to help detect sinister email

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How art can make you a better problem solver

Video Information

Solving problems can be hard. Sometimes we are so bogged down in our own biases or past experience we can’t see clearly. Maybe art can help. We talk to Amy Herman, author of Fixed: How to perfect the fine art of problem solving.

 
 

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