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This Week in Quality Digest Live
Customer Care Features
Leah Chan Grinvald
Independent repair shops are fighting for access to vehicles’ increasingly sophisticated data
Gad Allon
Aligning timing, leadership, and strategy is complicated
ISO
Delivering quality to the health industry
Mike Figliuolo
Globalization is an unstoppable trend, so why not take advantage of it?

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Customer Care News
A tool to help detect sinister email
Developing tools to measure and improve trustworthiness
Manufacturers embrace quality management to improve operations, minimize risk
Scaling operations to reduce plastic waste in oceans
Survey shows 85% of top performers rely on it to achieve business objectives
Educational offerings available in Santa Clara in December 2023
Precision cutting tools maker gains visibility and process management across product life cycles
A Heart for Science initiative brings STEM to young people

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Exploring modern apprenticeships

Video Information

Story links for Nov. 22, 2019

We talk to Nicholas Wyman, CEO and founder of IWSI America, about apprenticeship programs and how they are helping address today's skilled-labor shortages.

Report: It’s Time: Using Modern Apprenticeships to Reskill America

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