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This Week in Quality Digest Live
Customer Care Features
Michael King
Augmenting and empowering life-science professionals
Meg Sinclair
100% real, 100% anonymized, 100% scary
Mike Figliuolo
The customer isn’t always right
Alonso Diaz
Consulting the FDA’s Case for Quality program
Mike Figliuolo
Focus on solving defined problems and increase your chances of market adoption

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Customer Care News
For companies using TLS 1.3 while performing required audits on incoming internet traffic
Accelerates service and drives manufacturing profitability
Providing pipeline integrity with remote monitoring
Integrated energy services enhance customer experience
Empowers real-time remote monitoring and technical support
Latest features enhance complex BOM generation and customer experiences
New video in the NIST ‘Heroes’ series
A tool to help detect sinister email

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Building a culture of quality

Video Information

A culture of quality is more important than ever. Yet only 46% of organizations say that quality values are consistently applied in their organization. We talk to Hong Xu, vice president of quality at Kaiser Aluminum, to learn why a culture of quality is important. Be sure to registrar for the webinar "Culture of Quality: Why a quality culture is more Important in 2022 (than ever) and how you can create one"  Oct. 26, 2021 at 10 a.m. Pacific / 1 p.m. Eastern.

 
 

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