Featured Product
This Week in Quality Digest Live
Management Features
Steve Calechman
How to do well and do good at the same time
Megan Wallin-Kerth
MasterControl’s Matt Lowe talks competition, data, and what quality does for a company
Akhilesh Gulati
To solve thorny problems, you can’t have either a purely internal or external view
Ashley Hixson
Partnership with Hexagon’s Manufacturing Intelligence division provides employable metrology skills
Lily Jampol
Here’s why that’s a problem

More Features

Management News
New e-book on quality system management now available for pre-order
Provides opportunities to deepen leadership capabilities
A cybersecurity expert offers guidance
Former service partner provides honing and deep-hole drilling solutions
Connects people and processes across functional silos with a digital thread for innovation
Better manufacturing processes require three main strategies
Technical vs. natural language processing

More News

Bryan Christiansen


How to Conduct Level of Repair Analysis (LORA)

Make maintenance programs more efficient and effective

Published: Wednesday, December 7, 2022 - 13:01

Every day, manufacturers rely on a large number of tools, machinery, and infrastructure to produce their goods. And while all of those assets help you generate profit, they are a significant expenditure—both in terms of the purchase cost and ongoing maintenance costs.

When deciding which maintenance actions work best for your business, it’s crucial to consider asset life-cycle costs. This is where level of repair analysis (LORA) comes into play.

Join us as we discuss what LORA actually stands for, how to put it into action, and how a modern CMMS supports such an analysis.

What is LORA?

A level of repair analysis is a method of analyzing systems or machinery to minimize the money and time you spend on maintenance. The outcome of a LORA gives you tactics to return the machinery to a serviceable state while reducing its overall life-cycle costs.

The analysis uses two considerations to determine an asset’s best course of maintenance action, along with other factors like in-house skills, specialist tooling, support equipment, and available facilities:
• Should an item be replaced or repaired?
• What is the ideal location for the repair/maintenance work to happen?

Before you can confidently carry out a LORA, you need to gather specific information:
• Familiarize yourself with the concept of “levels of repair”
• Acquire a deeper understanding of your equipment’s criticality and maintainability

Let’s tackle the last two points next.

Understanding different ‘levels of repair’

Most organizations have tiered maintenance capabilities, depending on the available resources and the type of facility they run.

Airlines provide a good example of this tiered system. Most use the three distinct maintenance levels you can see below:
• Operational or organization level
• Intermediate level
• Depot level

This is important to understand because not all organizations can implement all three levels, either because they lack resources or because it’s simply not cost-effective to do that.

Operational or organizational level

Also called O-level maintenance, this represents work done at the asset’s location to return it to service as quickly as possible using standard hand tools and simple tooling. Failed components are replaced, and damage is temporarily repaired.

In aviation, line maintenance occurs at the gate once an aircraft taxis in. Technicians quickly replace failed components, fix broken seats, or change worn tires before the aircraft leaves for its next destination.

Intermediate level

Known as I-level maintenance, this is a step up in the level of work done. I-level maintenance occurs in workshops with greater tooling and diagnostic equipment. Maintenance durations are longer and use subcomponents to return assets to a serviceable condition with permanent damage repairs. 

An example is an aircraft due for a service or a maintenance check. It’s towed to a nearby hangar to allow the work to be done overnight before returning to the gate the following day for its first departure.

More time on the ground allows for more comprehensive maintenance, using a small team of technicians armed with more specialized tooling and diagnostic equipment.

Depot level

D-level maintenance involves extensive repairs, often with dedicated repair and overhaul shops, and sometimes with manufacturing capabilities to overhaul or modify equipment.

Every few years, an aircraft will fly to a heavy maintenance base for a complete strip-down to its subcomponents, with these sent into the extensive overhaul shops attached to the maintenance hangar.

This can take several weeks to complete, with large teams of technicians working back-to-back shifts.

Understanding equipment criticality and maintainability

Criticality and maintainability are specific to your organization and the asset’s operating characteristics.

Before you can focus on cost, the facility to use, and the depth of repair capability required for a specific asset, you first need to understand how important that asset is to your operation, and what it takes to maintain its serviceability.

You’ll draw these data from your internal processes, like failure mode and criticality analysis (FMECA). They will provide insight into:
• Maintenance tasks that need to be carried out on an asset
• The rough frequency of those tasks
• Materials and skills required to perform those tasks
• Tooling and equipment required to perform those tasks
• The space you need to perform those maintenance tasks

On top of that, knowing criticality and maintainability, as well as looking at historical data, will help you estimate the time required for each repair or maintenance task.

Four steps to execute a LORA

Once you understand your levels of repair, as well as the equipment criticality and maintainability data, you’re ready to begin your analysis. The LORA is conducted by following these four steps:
• Noneconomic analysis
• Economic analysis
• Sensitivity analysis
• Decision analysis

1. Noneconomic analysis
This is where you consider the organization’s skills, capabilities, tooling, and facilities. You’ll review the inventory required to support the maintenance and identify items with a long lead time for delivery.

Think of this step as the first two steps in a SWOT (strengths, weaknesses, opportunities, and threats) analysis, where you focus solely on the company’s strengths and weaknesses for maintaining the asset to the required standard.

Let’s take a power-takeoff (PTO) gearbox fitted to a fleet of tractors as an example.

Changing the oil and cleaning the filter is within the capabilities of a mobile maintenance team using simple hand tools. The filters and seals have a short lead time, and the oil is a bulk purchase.

If a magnetic plug shows metal traces, the gearbox will need to be replaced with an overhauled item. This task requires a gearbox jack for safe removal, and a spare gearbox to be available, but it is still within the capabilities of a mobile maintenance team.

However, overhauling the removed gearbox will require considerable specialist tooling, diagnostics, and test equipment. It will also need a clean room for assembly, which most organizations lack.

2. Economic analysis
This step focuses solely on costs. What will it cost to maintain this asset in each of your facilities?

You’ll capture man hours, logistics, external support, and consultant costs. Then, you’ll break down the costs for each type of labor. If specialist tooling or diagnostic equipment is required, you’ll want to capture the ongoing calibration costs.

In our example of the PTO gearbox, you can cost the man hours and spares required for an oil change. Additional investment in tooling, skills, or maintenance facilities isn’t required, and the cost of holding inventory is negligible. Changing the gearbox will incur costs for training, the purchase of gearbox jacks, the capital cost of purchasing a spare gearbox, and the inventory-holding costs.

Overhauling the gearbox will require a large investment to upgrade your maintenance facility and purchase diagnostic and test equipment. You likely need to send technicians for additional training, because overhauling these particular gearboxes isn’t a walk in the park.

3. Sensitivity analysis
Sensitivity refers to what degree a specific issue affects your organization:
• Is the asset critical to your operation, imposing severe risks if it fails?
• Will it cause regulatory, operational, safety, or environmental impacts that could threaten your business’ viability?

Let’s assume the PTO gearboxes on our tractor fleet example are critical items because they drive spraying equipment.

If we’re paid by the acre, an inability to operate severely affects monthly revenue and causes delayed start dates for subsequent customers. Because the work is seasonal, the delayed operation will limit our annual earnings and upset our customers.

4. Decision analysis
The decision analysis combines the output from the previous steps to determine maintenance actions.

Often, even with considerable data, there won’t be an obvious answer. You must balance costs, budget, desired uptime, capability, and availability, and pick between competing demands to reach a decision that works for your context.

Unsurprising, trying to minimize costs while maximizing availability and serviceability is a serious challenge.

Our tractor example suggests that servicing and changing the gearboxes in the field is within the team’s capabilities. The capital cost of holding a couple of overhauled gearboxes and buying a few gearbox jacks is easily offset by potential revenue losses from downtime.

However, the investment to overhaul the gearboxes in-house seems excessive and requires a fundamental change in operations. For this particular task, we are better off using an external shop.

Supporting LORA with a CMMS

Using a CMMS to control your maintenance provides the data to inform the LORA process.

A CMMS becomes a central repository for capturing and reporting maintenance costs, tooling, resource availability, inventory insight, and turnaround times, greatly reducing your data collection requirements. Furthermore, a CMMS automatically calculates failure rates and KPIs that provide input to optimization studies and scenario planning.

Once the LORA is complete and tactical maintenance decisions are taken, you can use a CMMS to update maintenance schedules and ensure the correct routing of assets and subassemblies. You can also adjust inventory min/max levels to support the revised repair or maintenance decisions and update external supplier data.

Lastly, the historical data from the CMMS will allow comparison with current maintenance performance to validate and inform the decisions from the LORA.

Understanding LORA

A LORA isn’t a difficult process, but it does require rigor when considering all the levels and types of maintenance an asset requires. It also demands an understanding of asset criticality, maintenance costs, and facility capabilities.

On the other hand, it will make maintenance programs more efficient and effective, helping to standardize maintenance decisions and minimize costs while providing optimal asset uptime and serviceability.

It’s up to you to decide if those benefits are worth the trouble.

You can find out more about asset management, equipment performance, and maintenance repair and operations here.

First published Nov. 10, 2022, on the Limble blog


About The Author

Bryan Christiansen’s picture

Bryan Christiansen

Bryan Christiansen is the founder and CEO of Limble CMMS. Limble is a modern, easy-to-use mobile CMMS software that takes the stress and chaos out of maintenance by helping managers organize, automate, and streamline their maintenance operations.