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ETQ Accelerates Growth in Third Quarter of 2023

Manufacturers embrace quality management to improve operations, minimize risk

Published: Monday, November 20, 2023 - 12:00

(ETQ: Burlington, MA) -- ETQ, part of Hexagon, announced that it accelerated growth and momentum during the third quarter of 2023, driven by a significant expansion of its customer base, new functionality in its award-winning ETQ Reliance NXG advanced cloud-native quality management system (QMS), and strategic partnerships. The company further raised its profile through industry award recognition and speaking engagements at key industry events.

“An increasing number of manufacturers across all industries are realizing that quality creates tangible and measurable business value while minimizing much of today’s corporate risk,” says Vick Vaishnavi, CEO of ETQ. “We are delighted that these quality champions are embracing ETQ Reliance to automate and optimize their quality processes and empower their frontline workers with the data, tools, and technology to make informed decisions, increase productivity, and reduce the cost of poor quality.”

New and existing customers fuel significant growth

ETQ significantly expanded the number of organizations that rely on ETQ Reliance to automate their quality processes, improve operational efficiencies, and significantly improve their quality outcomes. These new customers selected ETQ to solve key challenges in their quality environments, from reducing the cost of poor quality, gaining deeper visibility and control over supplier quality, or enabling them to maintain optimal product and service quality and compliance at scale. This growth includes leading customers across automotive, construction, chemicals, medical devices, transportation logistics, and consumer goods industries. Notable companies include LIXIL Group, Kuehne+Nagel, Elos MedTech, Aero Metals, Resin Solutions (a division of Total Petro), ECG, Ranger Design, and Nautique Boat Co.

In addition, long-standing ETQ customers also have expanded their use of ETQ Reliance to benefit from new features and capabilities that give them greater visibility enterprisewide, enable greater decision velocity, and reduce the risk and costs associated with poor quality. A selection of these companies includes Nucor Steel, Kay Automotive Graphics, Kalitta Air, Moog, Olympus Medical, Victoria Epicure, FUJIFIM Medical, Hitachi Energy, Aristocrat, Philly Shipyard, and PurFoods.

New ETQ Reliance strengthens usability, performance

To stay ahead of changing market needs, ETQ launched new features and functionality for ETQ Reliance. Designed with valuable input from its customers, the latest version of ETQ Reliance features an enhanced user interface that makes it easier for users to view and intuitively navigate the system, as well as new functionality to provide advanced messaging and guidance to users within the system. New features were also designed to strengthen the usability and performance for administrators and designers.

Strategic partnerships expand reach

During the quarter, ETQ formed a strategic partnership with Trogen, a digital transformation consultancy. The reseller partnership further extends ETQ’s global reach and strengthens the role of ETQ Reliance as a leading platform for enterprisewide quality management.

Engagement at industry forums increases visibility

ETQ executives made presentations at a variety of industry forums during the quarter, increasing the company’s visibility and reach into new markets. Events included the Smart Manufacturing 2023 Conference, where ETQ vice president of product marketing David Isaacson spoke on the future of quality management, and how best-in-class automotive manufacturers are embedding advanced quality throughout their operations to address this need. ETQ leaders also presented at the annual ASQ Quality Innovations Summit highlighting how quality drives product and enterprise innovation.

Industry recognition reinforces leadership

In September 2023, ETQ was named a Digital Transformation Award recipient as part of the annual NextGen Solution Provider Awards hosted by Supply Chain Management Review. The award recognizes ETQ’s role in helping Trane Technologies, a global climate innovator, leverage the ETQ Reliance quality management system to enable standard and consistent product quality, better collaboration with suppliers, and stronger efficiency and visibility.


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For 40 years Quality Digest has been the go-to source for all things quality. Our newsletter, Quality Digest, shares expert commentary and relevant industry resources to assist our readers in their quest for continuous improvement. Our website includes every column and article from the newsletter since May 2009 as well as back issues of Quality Digest magazine to August 1995. We are committed to promoting a view wherein quality is not a niche, but an integral part of every phase of manufacturing and services.