Mike Richman
Published: Tuesday, September 5, 2017 - 12:00 On Friday, Sept. 1, 2017, QDL included news about the disaster in Texas and no apocalypse in retail, an interview covering a different approach to failure modes and effects analyses, a feature article on consumer views about for-profit social-benefit enterprises, and a great new Tech Corner demo. Here’s a closer look: “There Is No ‘Retail Apocalypse’” “A Disaster of Biblical Proportions” Interview: Advantages of a Tree-Structure FMEA Chuck Boots of Siemens joined us on the show to discuss a very different approach to failure modes and effects analysis—a critically important tool in the quality manager’s toolkit. We also previewed the webinar, “Advantages of a Tree Structure FMEA: Agility, Scalability, and Accelerated Quality Feedback,” occurring on Thurs., Sept. 7, 2017, at 2 p.m. Eastern, 11 a.m. Pacific. Register here. “A Big Hurdle Do-Good Companies Face” Many are surprised to learn that some organizations that seek to do good in the world by getting money into the hands of those that need it are actually for-profit companies themselves. What’s not surprising is the hesitancy of consumers who may want to donate to such enterprises. Tech Corner: BOA Spot Vision Sensor from Teledyne DALSA In this fast-paced and information-packed Tech Corner, Dirk looks at the BOA Spot from Teledyne DALSA—a vision sensor that functions in many ways as a complete vision system. Catch us again for another episode of Quality Digest Live this coming Fri., Sept. 8, 2017. You can watch us either on our home page or our special player page. See you there! Mike Richman is the principal at Richman Business Media Consulting.
Customer Care Inside Quality Digest Live for Sept. 1, 2017
Hurricane recovery, tree-structure FMEAs, doing good for profit, and a vision sensor with vision system performance
The retail industry has changed to a remarkable degree; however, people are still buying stuff, including—believe it or not—at old-fashioned brick-and-mortar stores. Yes, many large retail chains have reduced their store count, but others are adding new outlets, too.
Hurricane Harvey left a trail of devastation in southeast Texas; first and foremost, we all should consider donating to charitable organizations helping those whose lives were upended by the storm. As quality professionals, however, we must also look at this event with an eye toward how the risks could have been mitigated.
About The Author
Mike Richman
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