The difference between common (or random) cause and special (or assignable) cause variation is the foundation of statistical process control (SPC). An SPC chart prevents tampering or overadjustment by assuming that the process is in control, i.e., special or assignable causes are absent unless a...
Many employees are asking, “Do we really need to go to the office?” as the leadership at major companies like Amazon, Apple, Disney, Starbucks, and JP Morgan mandate three or more days a week of office-based work. Employees are adamant that they are doing their jobs effectively at home, and data...
Apple’s Vision Pro announcement has sparked a renewed interest in the world of augmented reality (AR) and virtual reality (VR). Looking through the lens of industrial environments, these technologies have already made significant contributions in manufacturing, maintenance, and training processes....
Have you wondered how to foster remote and hybrid diversity, equity, and inclusion (DEI) in the workplace? Many companies have consulted with me about developing and implementing their strategies for returning to the office and establishing permanent work arrangements. During my...
