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Manfred Kets de Vries
David was extremely gratified when he was named businessman of the year. He felt he deserved the recognition. Many articles had portrayed him as an entrepreneur who had reframed his industry, which...
    Manufacturing Day, an initiative designed to inspire the next generation of manufacturers, arrives Oct. 4, 2019. The annual MFG Day (which can be held anytime during the month) involves thousands of manufacturers across the country holding events, tours, activities, and more. Last year, in...
    Industrial Custom Products (ICP) is a world leader in prototyping, developing, and manufacturing high-quality OEM and custom thermoformed and vacuum formed plastic components, as well as die cut and dieless knife-cut parts. What makes ICP unique among its competitors is its award-winning quality,...
    A recent family biking vacation in the Dolomites region of Italy had my family and I all swept up in the charms of Northern Italy. Snow-capped peaks near the Austrian border, endless apple orchards, award-winning Chenin Blanc, and quaint Italian villages with healthy doses of affogato (strong...
    There’s a lot of bad press out there about journey mapping. And there’s a lot of bad journey mapping (or what people think is journey mapping). A few months ago, I shared my six-step journey mapping process. Remember, journey mapping isn’t just a tool; it’s also a process. Know the tool...

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