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Bruce Hamilton
This time of year the abundant ads for junk removal and cheap storage units remind us that it’s time for spring cleaning, an annual pastime that has perhaps been bolstered by the need to unlock extra...
    We want to grow as professionals. We want our products to be better, our know-how to be deeper, our impact to be known and recognized. This is impossible without continuous improvement. I have met many mediocre professionals who are mediocre only for one reason: They feel like they are done...
    In lean there is mura, the waste of unevenness. It’s probably the most important, but also most overlooked, in the waste theater. For knowledge work, unevenness primarily interrupts flow. It’s when you have work that you should do easily but you don’t. There is this mura lying around that makes...
    Seems everybody has a horror story about health insurance: Kafkaesque debates with robotic agents about what is and isn’t covered. Huge bills from a doctor you didn’t know was “out of network.” Reimbursements that take months to process. It’s no secret that healthcare in the United States is...
    During the last several decades, the ability to manufacture customized products for customers has become increasingly attractive to a growing number of companies. However, customization has led to manufacturers drowning in a sea of increasingly complex bills of material (BOM). Standard products...

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