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Knowledge at Wharton
Technology firms are the drivers of disruption across industries, but things will play out differently for automobiles, according to John Paul MacDuffie, Wharton management professor and director of...
    The civil rights movement and Moore’s Law are colliding to transform politics. On the street, smartphone technology is being used to document social life as never before, putting power into the hands of the public and making eyewitnesses of us all. This same technology, bolted onto cheap and easy-...
    Iam often asked by customer service leaders how to get the CEO to care about customers. They are convinced there is a missed tactic that, if implemented, would have the C-suite camping out in the contact center and inviting customers to board meetings. When I outline a number of possible approaches...
    As a physicist in the National Institute of Standards and Technology (NIST) Time and Frequency Division, I have worked in the general area of operating atomic clocks and using output signals from them to distribute time and frequency information for more than 40 years. I am also a Fellow at JILA,...
    Artificial intelligence, or AI, requires a huge amount of computing power and versatile hardware to support that power. But most AI-supportive hardware is built around the same decades-old technology, and still a long way from emulating the neural activity in the human brain. In an effort to solve...

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