Quality Insider Features

Donald J. Wheeler's picture
Donald J. Wheeler
Last month we found that capability and performance indexes have no inherent preference for one probability model over another. However, whenever we seek to convert these indexes into fractions of...
John Logan's picture
John Logan
Labor Day 2022 came smack bang in the middle of what is increasingly looking like a pivotal year in the history of American unions. The summer saw a steady stream of workforce mobilizations....
Libby Sander's picture
Libby Sander
Telstra and Westpac are the latest companies to encourage staff to work from home, just a few months after some of them returned to the office. However, working from home for extended periods can...
Vanessa Bates Ramirez's picture
Vanessa Bates Ramirez
Most people older than 30 probably remember doing research with good old-fashioned encyclopedias. You’d pull a heavy volume from the shelf, check the index for your topic of interest, then flip to...
Jennifer Lauren Lee's picture
Jennifer Lauren Lee
As mechanical objects, gears have been around for so long that people generally take them for granted. But gears are sophisticated parts that play a vital role in cars, airplanes, construction and...
Matt Fieldman's picture
Matt Fieldman
You’ve heard the questions from your manufacturing colleagues: “Where are all the good people these days?” “Why don’t people want to work anymore?” and, “Why can’t people show up on time and ready to...
Lisa Wong Macabasco's picture
Lisa Wong Macabasco
The underrepresentation of women at the top of corporate America is a persistent and exasperating problem. Women currently hold 32 CEO positions in S&P 500 companies—slightly more than 6 percent...
Bendta Schroeder's picture
Bendta Schroeder
The first step in choosing the appropriate treatment for a cancer patient is to identify their specific type of cancer, including determining the primary site: the organ or part of the body where the...
Lite Nartey's picture
Lite Nartey
George Bernard Shaw famously quipped that “the single biggest problem in communications is the illusion that it has taken place.” This is often the case when it comes to interactions between firms...
Bruce Hamilton's picture
Bruce Hamilton
I responded recently to a LinkedIn post regarding AI-assisted robotic recycling. The sorting speed is so fast, we almost miss each sort in the blink of an eye. Having observed this same activity...
Mark Mortensen's picture
Mark Mortensen
At WD-40 Co., there are no teams. Instead, there are tribes. Tribe members look out for one another, feel a sense of belonging, and share the company’s values and vision. Compassion is at the...
Gleb Tsipursky's picture
Gleb Tsipursky
Recently, JPMorgan CEO Jamie Dimon claimed that returning to the office will help improve diversity. If he’s right, that’s an important argument for office-centric work. After all, extensive research...
Meridith Wentz's picture
Meridith Wentz
The purpose of this article is to highlight actions that organizational leaders can implement to help improve organizational resilience and sustainability. Building on the case study, “Using the...
Alexander Mirza's picture
Alexander Mirza
As a double immigrant who worked his way through high school and university, I’m a big believer in the lifelong benefits of working on the front line of a service business early in life. One of my...
Abdul Salam's picture
Abdul Salam
Water is the most essential resource for life, for both humans and the crops we consume. Around the world, agriculture accounts for 70 percent of all freshwater use. I study computers and...
Corey Binns's picture
Corey Binns
You don’t need to fly all the way to Hawaii to find your happy place. You might not need to go any farther than your desk chair. If employees see opportunity for change in both themselves and their...
Megan Wallin-Kerth's picture
Megan Wallin-Kerth
Leadership is a topic that garners interest from many but is rarely outlined in both tangible and personal terms. For instance, while one person may lay out the metrics of success within their...
Michaela Jarvis's picture
Michaela Jarvis
The debate over what is lost when remote work replaces an in-person workplace just got an infusion of much-needed data. According to a study conducted at MIT, when workers go remote, the types of...
Gene Kaschak's picture
Gene Kaschak
Many manufacturers that adopted lean principles by applying a “just-in-time” (JIT) mindset to inventory of materials and parts have been burned, sometimes badly, by cascading supply chain disruptions...
Ausrine Cebatore's picture
Ausrine Cebatore
Following the pandemic, the Great Resignation marked a trend with large numbers of people resigning from their jobs. However, quitting isn’t an option for everyone; many people have obligations, such...