Quality Features

Leslie Bloom's picture
Leslie Bloom
The Manufacturing Institute estimated that 2.4 million job openings in manufacturing—accounting for half of all open positions—will go unfilled between 2018 and 2028 as a direct consequence of the...
Mark Lilly's picture
Mark Lilly
Shop floor scheduling is a huge headache for many manufacturers. You can’t operate without it, but operating with it presents a host of challenges. In particular, scheduling systems struggle to...
Gwendolyn Galsworth's picture
Gwendolyn Galsworth
In a recent article I discussed the traditional 5S audit, shared a set of reservations, and offered some remedies—“The Five Tweaks,” as I called them. Remedies are important because most of you have...
Kevin Meyer's picture
Kevin Meyer
A couple weeks ago a consultant friend of mine, who coincidentally focuses his practice on lean in healthcare, was complaining about issues with his healthcare providers. It’s a story we hear often:...
William A. Levinson's picture
William A. Levinson
The Chinese character for “crisis” means danger and opportunity. The coronavirus, aka Covid-19, outbreak has already wreaked havoc in the global economy, curtailed international and even domestic...
Ben Aston's picture
Ben Aston
A large portion of a digital project manager’s job is making sure the right parts of the project are being worked on. Projects need to be prioritized. Tasks within projects need to be...
Tom Taormina's picture
Tom Taormina
Each article in this series presents new tools for increasing return on investment (ROI), enhancing customer satisfaction, creating process excellence, and driving risk from an ISO 9001:2015-based...
Nico Thomas's picture
Nico Thomas
Each new year brings about a period of reflection, where one can think back on the path that the previous year took us on. 2020 represents an even larger opportunity for reflection as the world...
Leslie Bloom's picture
Leslie Bloom
For those in the manufacturing and industrial sector, what’s commonly known as the skills gap is a well-documented issue. As a growing number of Americans retire, they take their decades of...
Jack Dunigan's picture
Jack Dunigan
When the definition of power includes the “ability to exert influence,” then you’re also describing an element of leadership: knowledge. Take, for example, Ann Landers. Ann Landers is a pen name...
Jon Speer's picture
Jon Speer
If you’re a medical device company manufacturing Class II or Class III devices, you can expect to have the U.S. Food and Drug Administration (FDA) turning up for an inspection. It’s what happens...
Kevin Hill's picture
Kevin Hill
Analytical balance scales are a part of many laboratories. If you use them regularly, you need to keep the analytical scales well-maintained. They are extremely sensitive, and factors like dust,...
Sriram Chandrasekaran's picture
Sriram Chandrasekaran
Imagine you’re a fossil hunter. You spend months in the heat of Arizona digging up bones only to find that what you’ve uncovered is from a previously discovered dinosaur. That’s how the search for...
Rupa Mahanti's picture
Rupa Mahanti
We are currently living in the digital age and are drowning in an ocean of data. Organizations have a large number of data entities and data elements, and a large volume of data corresponding to the...
Joe Plata's picture
Joe Plata
Do layered process audits drive real improvement in your organization? Or are they just another hoop to jump through for customers like General Motors and Fiat Chrysler? A layered process audit (LPA...
Joyce Yeung's picture
Joyce Yeung
Additive manufacturing (AM, aka 3D printing) is increasingly accepted as an end-product manufacturing method, rather than just for prototyping. However, ensuring the final quality of parts for use in...
Gwendolyn Galsworth's picture
Gwendolyn Galsworth
Let’s talk about the 5S audit, a mechanism many companies use as their major means to stimulate employee creativity and trigger continuous improvement.  There are three fundamentals of the 5S...
Jody Muelaner's picture
Jody Muelaner
The seven basic tools of quality are a standard set of graphical methods for improving quality. They can help with understanding variation and determining the root cause of errors in processes. The...
Manfred Kets de Vries's picture
Manfred Kets de Vries
Recently, I spoke to a CEO who had commissioned a survey on his organization’s health. To his great surprise—and that of his executive team—more than 80 percent of the respondents said that they were...
Maria Guadalupe's picture
Maria Guadalupe
When the 2019 Nobel Prize in Economics was announced, it was an exceptional moment because in addition to celebrating contributions to economic science, a methodology was also recognized. The...