Quality Features

Belinda Jones's picture
Belinda Jones
Robert James had what it takes to start a manufacturing company focused on oil-free air and gas compressors—history, expertise, and the willingness to take a second chance on a business he knows...
Steven Ouellette's picture
Steven Ouellette
Over the past couple of articles, we have explored how an incomplete understanding of how SPC limits are calculated can lead to constructing control charts that look strange.  But using some of the...
Miriam Boudreaux's picture
Miriam Boudreaux
Story update 8/21/2009: We corrected an error regarding the function of the accreditation body.   I’ve worked with several companies over the years and dealt with different individuals,...
David C. Crosby's picture
David C. Crosby
If you are not actively selling quality, you’re missing the boat. Quality (both goodness and conformance), should be sold inside and outside of your company. A song from an old Broadway musical says...
IBS America's picture
IBS America
Madico, the world’s preeminent manufacturer of metalized, coated, and laminated films, has been producing high quality manufactured film systems since 1903. Located in Woburn, Massachusetts, the hi-...
Stewart Anderson's picture
Stewart Anderson
Today, more than ever, the quest for productivity, quality, and speed has spawned a significant number of techniques and tools: lean manufacturing or service, business process improvement; Six Sigma...
Geoff Bilau's picture
Geoff Bilau
Mario Angeles was stuck. His family-operated machine shop, Angeles Precision Engineering LLC, was busy enough with work farmed out to it by larger shops, but Angeles had been repeatedly rebuffed in...
Barry Johnson's picture
Barry Johnson
You see it all the time. After an initial flurry of excitement and support, an organization’s operational excellence effort bogs down. Regardless of the tools or methodologies used, passion dies...
Davis Balestracci's picture
Davis Balestracci
W. Edwards Deming has been dead for almost 16 years. In my opinion, he and Joseph Juran were the true quality giants of the 20th century. No one seems to talk about Deming much any more except to...
David Boghossian's picture
David Boghossian
As the founder of PowerSteering and a practitioner in strategic management and continuous improvement for more than 25 years, I have seen my share of management fads come and go, and even been in...
Esteve Garriga's picture
Esteve Garriga
Real estate bubble, subprime mortgages, financial system, stock markets, and finally, Main Street. The deepest crisis in decades is here, monopolizing media’s headlines, freezing our economies and...
Li Zongming's picture
Li Zongming
Design of experiments (DOE) is a crucial tool in Six Sigma quality management and its application is widespread in Japan; nevertheless, many manufacturing companies in other countries have not...
Andreas Eberhard's picture
Andreas Eberhard
Modern equipment can be sensitive to brief disturbances on utility power mains. Electrical systems are subject to a wide variety of power quality problems that can interrupt production processes,...
William Tandler's picture
William Tandler
Formatting constraints prevent us from formatting this article in a way that might make it easier for the reader to understand. If you have problems understanding the web version of this article,...
Raissa Carey's picture
Raissa Carey
I f you’ve been to Starbucks lately, you probably noticed the fast-paced employees working their java magic as they take orders from customers in line, not at the register, so that baristas can...
Bill Kalmar's picture
Bill Kalmar
T hose of us who were fortunate enough to avoid the swine flu or so-called pandemic several months ago, may have another opportunity this autumn. Reports are that another strain of the dreaded flu...
Davis Balestracci's picture
Davis Balestracci
Do top managers still view financial performance as the sole indicator of success, despite mouthing platitudes about dazzled customers and fulfilled employees? Is there a point when reductions are...
Miriam Boudreaux's picture
Miriam Boudreaux
Well, a simple answer is no, you don’t need a consultant to achieve ISO 9001 certification. In fact, many companies achieve ISO 9001 on their own, by appointing key employees to the task. The...
Donald J. Wheeler's picture
Donald J. Wheeler
The symptoms of leptokurtophobia are (1) routinely asking if your data are normally distributed and (2) transforming your data to make them appear to be less leptokurtic and more “mound shaped.” If...
Samar Azmashly's picture
Samar Azmashly
(Eurojar: Damascus, Al-Hayat) -- Syria has decided to open its economy to the world after long years of centralized economy and to broaden its economic options east and west. Despite the opposition...