Quality Features

Charles Tarrio's picture
Charles Tarrio
In 2019, after decades of effort, manufacturers used a new technology to create smartphones with individual circuit features as small as 7 nanometers (nm), or billionths of a meter, enabling them to...
Tom Taormina's picture
Tom Taormina
Each article in this series presents new tools for increasing return on investment, enhancing customer satisfaction, creating process excellence, and driving risk from an ISO 9001:2015-based quality...
Annette Franz's picture
Annette Franz
There’s a little bit of irony in the title of this article. Why do we have to make sure the customer—and employee—experience is crisis-ready? Well, as John Kennedy said, “The time to repair the roof...
Celia Paulsen's picture
Celia Paulsen
Nobody likes business to be slow. If you’re in a fast-paced world like manufacturing, seeing your machines or employees idle can drive a person insane. If you’re used to your production line working...
Jon Speer's picture
Jon Speer
Historically, risk management has been a complex and polarizing subject, with various stakeholders assigning different values on the probability and severity of harm. In the medical device industry,...
Greg Hoeting's picture
Greg Hoeting
Nuclear power has long been a clean, dependable source of energy throughout the world. However, as power plants age, concerns grow about their continued reliability. Many components make up the...
Ryan E. Day's picture
Ryan E. Day
As shelter-in-place orders make work-from-home (WFH) the new normal, some organizations are struggling with the transition to working as a remote team. But there are companies that have been doing so...
Knowledge at Wharton's picture
Knowledge at Wharton
Long stretches of empty supermarket shelves and shortages of essential supplies are only the visible impacts to consumers of the global supply-chain disruption caused by the Covid-19 pandemic. Unseen...
Alan Rudolph's picture
Alan Rudolph
We [Alan Rudolph and Raymond Goodrich] are both biotechnology researchers and are currently seeking to repurpose an existing medical manufacturing platform to quickly develop a vaccine candidate for...
Olympus America's picture
Olympus America
F unction often relates to form, and this is particularly true within the world of manufacturing. Rigorous quality assessment procedures ensure that components are manufactured according to their...
Mark Rosenthal's picture
Mark Rosenthal
Training Within Industry (TWI) job instruction is built around a four-step process titled “How to Instruct.” Steps two and three are the core of the process: • Present the operation • Try out...
Donald J. Wheeler's picture
Donald J. Wheeler
Lean production of multiple products is built on the assumption that the process aim can be properly set for each short production run. This article will describe how to set the process aim so that...
Jason Chester's picture
Jason Chester
Even in the midst of the pandemic, product safety and quality remain critical. For many manufacturers, complex quality management systems and procedures stand in the way of agile responses and...
Cheryl Carleton's picture
Cheryl Carleton
The labor market is changing rapidly with the onset of the coronavirus pandemic. Many organizations are laying off almost all of their workers, while others are considering which workers to lay off...
Amber Dance's picture
Amber Dance
This story was originally published by Knowable Magazine. As Covid-19 cases fill the hospitals, among the sickest and most likely to die are those whose bodies react in a signature, catastrophic way...
Jay Arthur—The KnowWare Man's picture
Jay Arthur—The KnowWare Man
Story update 5/6/2020: The charts and some data have been updated to reflect the data available on the date this article was published. During the Covid-19 stay-at-home order in Colorado, I've become...
Michael Dehoyos's picture
Michael Dehoyos
The amount of risk that one is exposed to when running a business is vast. Some risks may result in severe legal or financial trouble or cause the business to shut down. Mitigating these risks is a...
Julius DeSilva's picture
Julius DeSilva
ISO 9001 certifications have seen a decline during the past two years, per data from ISO. Some say the standard has gotten too complicated with the introduction of organizational context, risk-based...
Bruce Hamilton's picture
Bruce Hamilton
Most lean folks use 5 Whys daily to problem solve, but relatively few are familiar with a clever problem-solving device developed 30 years ago by Deming Prize winner Ryuji Fukuda, called the why-not...
Kathleen Wybourn's picture
Kathleen Wybourn
Business continuity is a relatively simple idea. Plan ahead so you can keep your business successful during times of difficulty. Key management transitions, loss of a major customer, the impact of a...