Quality Features

Innovating Service With Chip Bell's picture
Innovating Service With Chip Bell
Alice—of Alice's Adventures in Wonderland fame—had a very vivid imagination. Had she been on the job market today, she would have no doubt been sought by Pixar, Google, or Amazon. If you read Lewis...
Stephen M. Hahn's picture
Stephen M. Hahn
Americans may be surprised to learn that many 21st-century medical products are still being manufactured using technologies commonly employed since the middle of the last century. These manufacturing...
Emerson Grey's picture
Emerson Grey
It’s Sunday night, and you decide to make a quick run to the grocery store. You grab five bananas—one for each breakfast of the work week. Then, at home, you immediately throw two of the bananas into...
Ron Cowen's picture
Ron Cowen
NIST physicist Zachary Levine doesn’t cook that often, but when he does, it can easily turn into a science experiment. Two years ago, after he and his wife had endured a week of under-baked cookies...
Kristopher Lee's picture
Kristopher Lee
ASM International is a nonprofit professional society focused on providing scientific, engineering, and technical knowledge to its members and the materials science community. In its education...
Shobhendu Prabhakar's picture
Shobhendu Prabhakar
The “mantra” for continuous improvement is to learn from our mistakes. Not only learn but also take necessary actions and come up with strategies to prevent the recurrence of the same or similar...
Stewart Black's picture
Stewart Black
Millions of Americans are unemployed and looking for work. Hiring continues, but there’s far more demand for jobs than supply. As scholars of human resources and management, we believe artificial...
Tina Berger's picture
Tina Berger
A manufacturing apprenticeship pilot program in Florida is taking a hybrid approach that replaces the traditional classroom element with competency-based, on-demand e-learning. It could help...
Steve McKee's picture
Steve McKee
Is 2020 a bump in the road or the beginning of the end? That’s not a trick question. For some companies, the virus and lockdown have been inconvenient and annoying, but navigable. For others, they...
David English's picture
David English
As we all become accustomed to the ongoing restrictions as a result of Covid-19, an increasing number of Brits are looking for new and innovative ways to learn and develop. From home DIY to exercise...
Brookhaven National Laboratory's picture
Brookhaven National Laboratory
A team of scientists working at the National Synchrotron Light Source II (NSLS-II) at the U.S. Department of Energy’s (DOE’s) Brookhaven National Laboratory has designed an apparatus that can...
Donald J. Wheeler's picture
Donald J. Wheeler
In past articles I have used graphs to provide perspective on how the Covid-19 pandemic is progressing around the world. In this article I shall update some of those graphs and use these historical...
Tom Taormina's picture
Tom Taormina
Each article in this series presents new tools for increasing return on investment (ROI), enhancing customer satisfaction, creating process excellence, and driving risk from an ISO 9001:2015-based...
John Wenz's picture
John Wenz
This story was originally published by Knowable Magazine. You hear a mechanical buzz. You look up, and there it is, hovering in the sky—four whirring rotors. Over your shoulder, you catch sight of...
William A. Levinson's picture
William A. Levinson
Face masks and respirators may well offer the only way to return to an even remotely normal living and working style in the second half of 2020, which means they will play a vital role in any kind of...
James Anderton's picture
James Anderton
Injection mold making used to be a relatively simple business: machine the cavities and runners, polish, cross-drill for cooling, then shoot resin. Today, however, relentless pressure for lower part...
Steven Forrest's picture
Steven Forrest
The ongoing pandemic will likely change, if not completely alter, many aspects of our daily lives. One facet that will significantly change is the way we work. After months of being in lockdown, the...
Andrew Peterson's picture
Andrew Peterson
Collaborative robots are increasingly attractive to manufacturers that require flexible solutions for their growing product mix but may not have the scale of work or capital resources needed to...
Benjamin Kessler's picture
Benjamin Kessler
The full economic impact of the pandemic has yet to be felt. However, it seems beyond dispute that Covid-19 and globalization don’t mix well. Of course, all economic activity is suffering in this...
Farhana Ahmad's picture
Farhana Ahmad
Despite juggling competing priorities, building resilient systems and processes within their organizations continues to be top of mind for business leaders today and is anticipated to be so for the...