Training Features

James daSilva's picture
James daSilva
When you think about Domino’s, you think about getting pizza quickly—30 minutes or less. Domino’s has also become known for technology, including flashy and fun concepts such as the Associated Talent...
Vip Vyas's picture
Vip Vyas
Is your enterprise dominated by passive thinking and prescribed routines? Or is it one that generates fresh thinking and unlocks insights into the future? The viral popularity of TED Talks—with more...
Mike Micklewright's picture
Mike Micklewright
Industry 4.0 is the current trend of automation and data exchange in manufacturing technologies. Also known as the Fourth Industrial Revolution, it follows behind the previous three revolutions of: 1...
William A. Levinson's picture
William A. Levinson
Anthony Chirico1 describes how narrow-limit gauging (NLG, aka compressed limit plans) can reduce enormously the required sample size, and therefore the inspection cost, of a traditional attribute...
Shobhendu Prabhakar's picture
Shobhendu Prabhakar
Someone recently asked me why quality failures and safety incidents continue to occur despite organizations communicating their quality and safety visions to the workforce, developing and...
Chris Woolston's picture
Chris Woolston
More than a decade has passed, but Mary Mawritz can still hear metal-tipped tassels flapping against leather loafers—the signature sound of her boss roaming the halls of his real estate company. “...
Tara García Mathewson's picture
Tara García Mathewson
Once students learn how to sound out words, reading is easy. They can speak the words they see. But whether they understand them is a different question entirely. Reading comprehension is complicated...
Jesse Lyn Stoner's picture
Jesse Lyn Stoner
Back in the good old days, if you were in a position of authority, you could just announce what needed to be done and assume it would be carried out. But times have changed. As companies expand and...
Mike Micklewright's picture
Mike Micklewright
Knowledge of kaizen theory, principles, tools, and experience in application are of course very important in leading successful kaizen events that drive real bottom-line results. However, equally...
Manfred Kets de Vries's picture
Manfred Kets de Vries
Recently, I was listening to the CFO of a large industrial firm who complained nonstop about her CEO. At the start of his tenure, the CEO regularly interacted with his top team but now seemed to...
Stuart Hearn's picture
Stuart Hearn
Managers have a profound effect on employee engagement. This is something we have known for quite a few years. According to a 2015 Gallup poll, managers account for at least a 70-percent variance in...
Shobhendu Prabhakar's picture
Shobhendu Prabhakar
Historically, conventional wisdom among business managers was that the higher the quality, the higher the cost. This perception still holds true today among a few business managers. Common sense also...
Claire Harbour-Lyell's picture
Claire Harbour-Lyell
Born to a Dalit family, Megha was raised in Southwest India and learned English at her convent school. As a child, she aspired to be a fashion designer or a cardiologist, but her parents insisted...
Jim Benson's picture
Jim Benson
A few years ago, I received a call from a very frustrated vice president of development in the Midwest. He sent his staff to get trained in Scrum. He thought he was sending his team off to learn how...
Jesse Lyn Stoner's picture
Jesse Lyn Stoner
I had the pleasure of interviewing Whitney Johnson, author of the book, Build an A Team: Play to Their Strengths and Lead Them Up the Learning Curve (Harvard Business Review Press, 2018). Whitney has...
Henrik Bresman's picture
Henrik Bresman
A leading supermarket chain in an eastern European Union country feared an 8-percent drop in sales as discounting giant Lidl was about to enter its market. So, in collaboration with researchers, it...
Shobhendu Prabhakar's picture
Shobhendu Prabhakar
Why do we waste our time and effort completing checklist after checklist for tasks that we can complete even when half awake? Do we not have better things to do than complete checklists? Good...
Stephen Fankhauser's picture
Stephen Fankhauser
The world is running out of experienced pilots. Supply is not keeping up with the growing demand for air travel. In Australia, the effects are already starting to bite. Even flagship carrier Qantas...
Peter Dizikes's picture
Peter Dizikes
Should business leaders spend more time asking questions? Hal Gregersen has a firm answer to that: Yes. Gregersen, the executive director of the MIT Leadership Center and a senior lecturer on...
Dirk Dusharme @ Quality Digest's picture
Dirk Dusharme @ Quality Digest
Who’s more clever, engineers or designers? Alexa-connected toilet, anyone? How do you promote rigorous thinking? We discussed all of that and more during this week’s QDL. “CES brings you... the...