Training Features

Eric Weisbrod's picture
Eric Weisbrod
For nearly a century, statistical process control (SPC) has been the cornerstone of quality management and process control. But traditional SPC can’t keep up as the pace of manufacturing accelerates...
M. Tina Dacin's picture
M. Tina Dacin
A small business has been given the green light to reopen amid the Covid-19 pandemic. What does it need to consider for employees and customers? Small-business owners are reorganizing physical...
Thomas Hellwig's picture
Thomas Hellwig
The Covid-19 world is marked by a high degree of uncertainty and existential fear, a dearth of social interaction, the convergence of professional and personal space, a lack of physical activity, and...
Dawn Marie Bailey's picture
Dawn Marie Bailey
In this article series, we explain some of the successful strategies and programs shared by Baldrige Award recipients to highlight categories of the Baldrige Criteria ...
John Smits's picture
John Smits
Confusion between the two terms “RADAR” and “LIDAR” is understandable. Their names are nearly synonymous, and the terms are often used interchangeably. The acronyms are RADAR, which stands for RAdio...
Brian Lagas's picture
Brian Lagas
When most people think of lean processes, they believe the goal is to optimize things in a step-by-step approach. The result that companies using lean methods can look forward to is incremental...
Carrie Van Daele's picture
Carrie Van Daele
Crossing the street or stepping backward when you encounter another person has already become a habit, as has a routine elbow bump, instead of a handshake. And that is definitely what is needed...
Gleb Tsipursky's picture
Gleb Tsipursky
So many companies are shifting their employees to working from home to address the Covid-19 coronavirus pandemic. Yet they’re not considering the potential quality disasters that can occur as a...
Mark Rosenthal's picture
Mark Rosenthal
Training Within Industry (TWI) job instruction is built around a four-step process titled “How to Instruct.” Steps two and three are the core of the process: • Present the operation • Try out...
Bruce Hamilton's picture
Bruce Hamilton
Most lean folks use 5 Whys daily to problem solve, but relatively few are familiar with a clever problem-solving device developed 30 years ago by Deming Prize winner Ryuji Fukuda, called the why-not...
Donald J. Wheeler's picture
Donald J. Wheeler
Each day we receive data that seek to quantify the Covid-19 pandemic. These daily values tell us how things have changed from yesterday, and give us the current totals, but they are difficult to...
Quality Digest's picture
Quality Digest
Marketing is all about having a clear vision. To many, that means understanding what you want to see happen, and how you plan to accomplish it. As important as that is, however, a different and much...
Knowledge at Wharton's picture
Knowledge at Wharton
When the Mosaic browser, with its consumer-friendly interface, was released to the world in 1993, most had no idea how radically this first foray into the internet era would transform our lives, both...
Eric Stoop's picture
Eric Stoop
According to the National Safety Council, the rate of preventable workplace fatalities per 100,000 workers has flattened or risen slightly since 2009 after decades of steady improvement in...
Bruce Hamilton's picture
Bruce Hamilton
Football is a tough sport, tougher than most who play it. Almost everyone who plays will eventually sustain at least a minor injury. It certainly took a toll on my body. At 15, I broke my leg in two...
The Un-Comfort Zone With Robert Wilson's picture
The Un-Comfort Zone With Robert Wilson
Yes, you really do have a secret superpower, although it might be better described as a hidden superpower since you’re probably not aware of it, which means you’re not using it. Will this superpower...
Sensei Friedrich Fachidiot's picture
Sensei Friedrich Fachidiot
Mea culpa! I have a reputation for mercilessly bashing management, but I’ve finally come to realize that I owe executives an apology. As I have been constantly reminded in my career, these are very...
Jesse Allred's picture
Jesse Allred
Imagine a manufacturing facility prioritizing cleanliness and organization—aisles are kept clear, equipment is well maintained, the plant floor is regularly cleaned, operators can easily locate tools...
Knowledge at Wharton's picture
Knowledge at Wharton
Companies and societies are at the precipice of rebuilding their foundations to compete in an age of advanced analytics, artificial intelligence (AI), and machine learning (ML). Yet, in the real...
Gwendolyn Galsworth's picture
Gwendolyn Galsworth
In a recent article I discussed the traditional 5S audit, shared a set of reservations, and offered some remedies—“The Five Tweaks,” as I called them. Remedies are important because most of you have...