V R Vijay Anand
As the world moves toward a new, post-pandemic normal, industries must leverage digital transformation at an accelerated pace. This is already happening. According to IBM, 67 percent of manufacturers...
Matt Fieldman
Up and down busy streets nationwide, the same six-word banners stand outside in front of hundreds of businesses. Affixed to poles on front lawns or hanging above entrance doors, these inescapable...
Harry Hertz
Hybrid workspace, societal well-being, and productivity: On the surface, these three concepts aren’t obviously related. But permit me to explore each of them in the context of our current environment...
Jennifer Helgeson
In September 2018, a North Carolina city’s long road to recovery from Hurricane Matthew two years earlier became even longer. Lumberton, a small but diverse city of 21,000 people, 96 km (60 miles)...
Mary Beth Gallagher
First published Nov. 19, 2021, on MIT News.
In the 1960s, the advent of computer-aided design (CAD) sparked a revolution in design. For his Ph.D. thesis in 1963, MIT professor Ivan Sutherland...
Matt Fieldman
Some are calling it, “The Great Resignation.” Others are calling it “The Great Reshuffle.” After spending the past year as executive director of America Works, I’ve talked with more than 250...
Adel Guitouni
In 2019, global supply chains moved more than $19 trillion in exported goods. The production and sale of many items we need and use—including toys, clothes, food, electronics, and home furniture—...
Innovating Service With Chip Bell
One of my favorite Halloween memories was decorating the annual giant pumpkin with my son when he was young. As a toddler, he was primarily an observer as he watched me sculpt the face of the pumpkin...
Nate Burke
With the rise of online shopping continuing to increase, thanks to the convenience and comfort of shopping from home, it's important for e-commerce businesses to look to their returns policy to...
Daniel de Wolff
For years, companies have managed their extended supply chains with intermittent audits and certifications while attempting to persuade their suppliers to adhere to certain standards and codes of...
Mark Schissel
Increasingly, consumers, investors, and other stakeholders are looking to companies big and small to do what’s right for people and our planet. To meet the demands of these stakeholders, transparency...
John Colmers
This story was originally published by Knowable Magazine.
The way the United States typically finances hospitals isn’t working. The coronavirus laid this bare, along with many other long-standing...
Christine Schaefer
When the City of Germantown, Tennessee, was named a Baldrige Award recipient in 2019, the small suburb of Memphis (just 20 square miles in size) became only the fourth city to earn the...
Raz Godelnik
In his 2021 letter to CEOs, Larry Fink, the CEO and chairman of BlackRock, the world’s largest investment manager, wrote: “No issue ranks higher than climate change on our clients’ lists of...
Zach Winn
More and more people are doing their shopping from home these days, and whether they’re ordering groceries, home office equipment, or Covid-19 tests, they increasingly expect their deliveries to be...
Dirk Dusharme @ Quality Digest
The pressure for industry to reduce harmful emissions and greenhouse gas emissions in particular has increased significantly in the past few years. Recently, President Joe Biden set an aggressive new...
Chuck Werner
Manufacturers should routinely ask themselves: “How do I know what my problems are?” The old-school way to answer this question was based on having the resources to produce spreadsheets of...
Amrou Awaysheh
You’ll probably hear the term “net-zero emissions” a lot over the coming weeks as government leaders and CEOs under pressure talk about how they’ll reduce their countries’ or businesses’ impact on...
Peter Dizikes
First published August 25, 2021, on MIT News.
In 2010, the city of Rio de Janeiro opened its Operations Center, a high-tech command post centralizing the activities of 30 agencies. With...
Nate Burke
The past 18 months have presented unimaginable challenges for many businesses seeking to stay afloat in times of crisis. But as with any challenge, shifting needs, perceptions, and practices develop...
