Operations Features

Elliot Dratch's picture
Elliot Dratch
Owning and operating a top-quality manufacturing business comes with a multitude of challenges. To help outline points of improvement and give your business a road map to success, California...
Dawn Bailey's picture
Dawn Bailey
In 2020, MESA, a small business in Oklahoma, became to date the first and only three-time Baldrige Award recipient. From a one-person consulting firm founded in 1979, MESA has grown to support a...
MIT News's picture
MIT News
First published June 7, 2021, on MIT News. It’s no secret that a manufacturer’s ability to maintain and, ideally, increase production capability is the basis for long-run competitive success. But...
Kimberly Merriman's picture
Kimberly Merriman
As vaccinations and relaxed health guidelines make returning to the office a reality for more companies, there seems to be a disconnect between managers and their workers about remote work. A good...
Michael Lee Stallard's picture
Michael Lee Stallard
Astronaut crews living and working in space experience as a matter of course what many of us experienced unexpectedly during the coronavirus pandemic. Consider these similarities. Astronauts are...
Carlos Valdes-Dapena's picture
Carlos Valdes-Dapena
In my work in collaboration and team effectiveness, I am sometimes approached about helping with a “dysfunctional team.” People use the word “dysfunction” liberally and can mean various things by it...
Del Williams's picture
Del Williams
To enable raw water for use as cooling water, industrial facilities such as power, processing, and manufacturing plants prefilter raw water from rivers, lakes, gulfs, and coastlines to remove organic...
Sara Harrison's picture
Sara Harrison
If you’ve watched Grey’s Anatomy, then you’ve gotten a peek into the complex hierarchies that rule a hospital. Over 17 seasons, the show’s eponymous heroine, Meredith Grey, ascends from a lowly...
Bryan Christiansen's picture
Bryan Christiansen
Many techniques can be used to find the root causes of asset failures and other important events we want to analyze. Fault tree analysis is one of those techniques, and it is being utilized by many...
Harry Hertz's picture
Harry Hertz
Each year after the Quest for Excellence Conference, I sift through my notes and try to identify themes I have heard in the presentations of the new Baldrige Award recipients. The most...
Nate Burke's picture
Nate Burke
In recent years, the focus and surge in e-commerce has been undeniable. There has been clear evidence of how a lack of online consideration can ultimately result in a brand’s demise, with Debenhams...
Del Williams's picture
Del Williams
To meet increasingly strict compliance standards, such as the Food Safety Modernization Act (FSMA) and Global Food Safety Initiative (GFSI), food processors now regularly use adenosine triphosphate (...
Joseph Near's picture
Joseph Near
In previous articles we have explored what differential privacy is, how it works, and how to answer questions about data in ways that protect privacy. All of the algorithms we’ve discussed have been...
Knowledge at Wharton's picture
Knowledge at Wharton
When Wharton management professor Adam Grant sat down to write his new book, Think Again: The Power of Knowing What You Don’t Know (Virgin Digital, 2021), he wanted to make the case for why...
Isaac Maw's picture
Isaac Maw
In 2017, in response to a Boston Dynamics video, billionaire Elon Musk infamously tweeted, “This is nothing. In a few years, that bot will move so fast you’ll need a strobe light to see it. Sweet...
NIST's picture
NIST
Aresearch team has found that a method commonly used to skirt one of metal 3D printing’s biggest problems may be far from a silver bullet. For manufacturers, 3D printing, or additive manufacturing,...
Lee Seok Hwai's picture
Lee Seok Hwai
As a young man of 20 in his first job at a state-owned enterprise in China, Guoli Chen found senior management fascinating, but not in a good way. His boss’s boss did very little—unless one counts...
Ryan E. Day's picture
Ryan E. Day
Automation in the fresh produce sector is standard fare these days. What may not be so standard are the containers that get the produce from farm to market. The quality of produce containers has a...
Arron Angle's picture
Arron Angle
Iwas talking to a friend recently, and the subject of organizational health came up. With my quality background my ears perked up, and I asked him to explain what he thought organizational health...
Jason Spera's picture
Jason Spera
In a customer-centered world, meeting customers’ needs is more demanding and business-critical than ever. Simultaneously, manufacturers struggle to reduce operating costs as margins compress and the...