Operations Features

Anne Trafton's picture
Anne Trafton
When MIT announced in March 2020 that most research labs on campus would need to ramp down to help prevent the spread of Covid-19, Canan Dagdeviren’s lab was ready. For the past two years,...
Ryan E. Day's picture
Ryan E. Day
The Covid-19 pandemic is disrupting business across the globe, and supply chains are being stressed to their limits by sudden and drastic increases in online commerce. As organizations strive to...
Jim Benson's picture
Jim Benson
I hear this lament from new practitioners to seasoned veterans: Why isn’t our (insert school of workflow management here) transformation working? Time and again I see coaches focus on the “...
Hari Abburi's picture
Hari Abburi
If there’s one thing the global business community is learning from the Covid-19 pandemic, it’s the outright imperative for companies to be agile “from top to bottom.” This lesson continues to...
Brian Lagas's picture
Brian Lagas
When most people think of lean processes, they believe the goal is to optimize things in a step-by-step approach. The result that companies using lean methods can look forward to is incremental...
NIST's picture
NIST
Scientists at the National Institute of Standards and Technology (NIST) have devised a novel, accurate, easy-to-operate, time- and labor-saving way to provide calibrated scale-bar standards for...
Carrie Van Daele's picture
Carrie Van Daele
Crossing the street or stepping backward when you encounter another person has already become a habit, as has a routine elbow bump, instead of a handshake. And that is definitely what is needed...
Corey Brown's picture
Corey Brown
Many industrial businesses have heard of the dangers of relying on tribal knowledge. But what exactly does tribal knowledge mean? How does tribal knowledge impact an organization? How do you capture...
Gleb Tsipursky's picture
Gleb Tsipursky
So many companies are shifting their employees to working from home to address the Covid-19 coronavirus pandemic. Yet they’re not considering the potential quality disasters that can occur as a...
Sangeet Paul Choudary's picture
Sangeet Paul Choudary
The digitization of patient data and the adoption of cloud-based healthcare management systems have created efficiencies and new business models across the value chain. Advancements in AI provide...
Jason Chester's picture
Jason Chester
During the last several decades, many forward-thinking manufacturers have adopted factory automation for all that it promises—greater efficiency, consistency, productivity, and cost savings. In fact...
Charles Tarrio's picture
Charles Tarrio
In 2019, after decades of effort, manufacturers used a new technology to create smartphones with individual circuit features as small as 7 nanometers (nm), or billionths of a meter, enabling them to...
Annette Franz's picture
Annette Franz
There’s a little bit of irony in the title of this article. Why do we have to make sure the customer—and employee—experience is crisis-ready? Well, as John Kennedy said, “The time to repair the roof...
Greg Hoeting's picture
Greg Hoeting
Nuclear power has long been a clean, dependable source of energy throughout the world. However, as power plants age, concerns grow about their continued reliability. Many components make up the...
Ryan E. Day's picture
Ryan E. Day
As shelter-in-place orders make work-from-home (WFH) the new normal, some organizations are struggling with the transition to working as a remote team. But there are companies that have been doing so...
Knowledge at Wharton's picture
Knowledge at Wharton
Long stretches of empty supermarket shelves and shortages of essential supplies are only the visible impacts to consumers of the global supply-chain disruption caused by the Covid-19 pandemic. Unseen...
Olympus America's picture
Olympus America
F unction often relates to form, and this is particularly true within the world of manufacturing. Rigorous quality assessment procedures ensure that components are manufactured according to their...
Mark Rosenthal's picture
Mark Rosenthal
Training Within Industry (TWI) job instruction is built around a four-step process titled “How to Instruct.” Steps two and three are the core of the process: • Present the operation • Try out...
Jason Chester's picture
Jason Chester
Even in the midst of the pandemic, product safety and quality remain critical. For many manufacturers, complex quality management systems and procedures stand in the way of agile responses and...
Cheryl Carleton's picture
Cheryl Carleton
The labor market is changing rapidly with the onset of the coronavirus pandemic. Many organizations are laying off almost all of their workers, while others are considering which workers to lay off...