Operations Features

Brian Maskell's picture
Brian Maskell
I work with companies that are serious about being lean organizations. Most of them use lean accounting. It’s not about changing your accounting system. It’s about embracing lean...
Tim Lozier's picture
Tim Lozier
We recently passed a milestone moment in the hearts and minds of fantasy fan boys like myself. October 21, 2015, marked the day that Marty McFly and Dr. Emmett Brown traveled back to the...
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Ken Miller
Has your organization secured all its electronic healthcare records (EHR)? If not, don’t wait to put the proper policies and procedures in place. If you’ve already secured your EHR, then make sure...
Michael Huda's picture
Michael Huda
What happens to products when color goes wrong? It’s wrong color that keeps discount stores in business. Copy paper that isn’t quite bright enough, a label with the wrong color red, or a pillowcase...
Paul Sloane's picture
Paul Sloane
The business proposal is an essential document not only for sales people but also for anyone who wants to submit a serious proposition for internal or external approval. The process starts with a...
Quality Digest's picture
Quality Digest
Born in Bulawayo, Zimbabwe, and raised in Cape Town, South Africa, Wayne Visser, Ph.D. is, as CSRWire USA says, “. . . one of the most prolific, creative, and original thought leaders on...
Quality Digest's picture
Quality Digest
Sponsored Content ‘My small business has landed a few very lucrative contracts and we’re growing. Honestly, we’re now struggling with quality control. We have management systems in place, and that...
Jeffrey Phillips's picture
Jeffrey Phillips
I recently had the opportunity to speak to a leadership team that is considering building an innovation capability in their business. I was asked a question I get infrequently, but one I always...
Jess Scheer's picture
Jess Scheer
T he world’s worst-kept business secret is that most acquisitions fail. Depending on what metric you use to evaluate success, mergers miss their intended goals by as much as 85 percent of the time...
Michelle LaBrosse's picture
Michelle LaBrosse
When project managers establish effective routines for their daily work as well as for managing their teams, they develop healthy project management (PM) “hygiene.” This metaphor relates to...
Kevin Meyer's picture
Kevin Meyer
Awhile ago I discussed the value created by writing by hand. By writing on whiteboards or scribbling in a notebook, ownership, learning, and understanding is created. Similarly, truly understanding...
Bob Emiliani's picture
Bob Emiliani
There are many ways to improve your thinking skills. One way is by practicing critical thinking. Teachers require their students, from elementary school on through college and graduate school, to...
Bruce Hamilton's picture
Bruce Hamilton
A favorite Twilight Zone episode that played during Labor Day weekend put me in mind of the stressful “push production” environment that many organizations still endure today. In a technical...
Andrew Hughes's picture
Andrew Hughes
So much has been written about the Industrial Internet of Things (IoT) that separating the wheat from the chaff is becoming an ever more gargantuan task. The problem is complicated by the fact...
Tim Healey's picture
Tim Healey
Visual management is increasingly common in offices implementing lean. Yet even though signs, large LCD displays, whiteboards, and charts dominate the wall space, these tools often become part of...
Kelly Graves's picture
Kelly Graves
Three months ago I sat in a meeting with seven talented executives whom I’ve worked with on and off for five years. For the past two, there have been major undercurrents of friction between them...
Thomas R. Cutler's picture
Thomas R. Cutler
Established in 1982, the Automotive Industry Action Group (AIAG) is a nonprofit association with a diverse group of stakeholders—including retailers, suppliers of all sizes, automakers,...
Nero Haralalka's picture
Nero Haralalka
Double-digit productivity improvements resulting from workflow redesigns and new-capital equipment investments always get a lot of attention. But over time the returns from many smaller, more...
Barbara A. Cleary's picture
Barbara A. Cleary
Last year’s Gallup poll of worker satisfaction revealed that almost 90 percent of workers were either “not engaged” with or “actively disengaged” from the work at their jobs—a shocking revelation...
Will Huggett's picture
Will Huggett
My client, a leader in innovative rail-friction management, was recently preparing for an integrated ISO 14001/OHSAS 18001 audit, and I was asked to provide on-site training to help prepare...