Operations Article Features

Bryan Christiansen's picture
Bryan Christiansen
Adherence to lean principles is considered a precondition for success in modern manufacturing. In a resource-intensive environment, anything that improves efficiency and productivity is a godsend....
Katherine H. Freeman's picture
Katherine H. Freeman
This story was originally published by Knowable Magazine. In 2020, the annual committee meeting of the journal we edit was a bit of a mess. It took place in March, just days before the World Health...
Glenn Daehn's picture
Glenn Daehn
Failure of a machine in a factory can shut it down. Lost production can cost millions of dollars per day. Component failures can devastate factories, power plants, and battlefield equipment. To...
Doug Devereaux's picture
Doug Devereaux
The premise for the NIST MEP Digital Supply-Chain Network project is familiar to MEP centers—many small and medium-sized manufacturers (SMMs) are often not ready for Industry 4.0 and don’t know how...
Chuck Olinger's picture
Chuck Olinger
Most manufacturers want a quality management system (QMS) to meet strict quality values. They need one to expressly meet the needs of their specific organization yet be within the parameters of...
Nicola Jones's picture
Nicola Jones
This story was originally published by Knowable Magazine. I am sitting in a darkened room, listening to upbeat music of the type often used at tech conferences to make attendees feel they are part of...
Knowledge at Wharton's picture
Knowledge at Wharton
Wharton professor G. Richard Shell’s graduate course on business responsibility is peppered with students he calls “ethics refugees.” They are young people who earned their bachelor’s degrees and...
Paul Laughlin's picture
Paul Laughlin
Do you see the limitations and over-hyped expectations of today’s approach to artificial intelligence (AI)? Does it need a reboot, a redirection, to finally achieve its potential, one that truly...
Isaac Maw's picture
Isaac Maw
Whether you deal with hydraulic or pneumatic seals such as wiper seals, or other types of seals and O-rings on gearboxes and other mechanical equipment, seals must be able to withstand a range of...
Innovating Service With Chip Bell's picture
Innovating Service With Chip Bell
When you played cowboys and Indians as a kid, did you want to be the cowboy or the Indian? I wanted to be the Indian. All the ones I saw in comic books had super-cool moccasins and could move around...
Iffet Turken's picture
Iffet Turken
We need instant adaptability to the new skill sets in the unknown future of work. The Covid-19 pandemic is a prime example of how change is accelerating and requiring us to adapt quickly. We often...
Peter Dizikes's picture
Peter Dizikes
When bringing technologies into the workplace, it pays to be realistic. Often, for instance, bringing new digital technology into an organization does not radically improve a firm’s operations....
Duke University's picture
Duke University
Price discounts and other promotions on consumer goods can boost a product’s sales in the short term, but that same strategy may destroy a brand’s equity, according to research from Carl Mela, a...
Jim Hardeman's picture
Jim Hardeman
Customer complaints about service or food safety, and general quality incidents for delivered products, are bound to happen. It’s how brands use these incidents to further enhance product quality and...
Eliot Dratch's picture
Eliot Dratch
Owning and operating a top-quality manufacturing business comes with a multitude of challenges. To help outline points of improvement and give your business a road map to success, California...
Dawn Bailey's picture
Dawn Bailey
In 2020, MESA, a small business in Oklahoma, became to date the first and only three-time Baldrige Award recipient. From a one-person consulting firm founded in 1979, MESA has grown to support a...
MIT News's picture
MIT News
First published June 7, 2021, on MIT News. It’s no secret that a manufacturer’s ability to maintain and, ideally, increase production capability is the basis for long-run competitive success. But...
Kimberly Merriman's picture
Kimberly Merriman
As vaccinations and relaxed health guidelines make returning to the office a reality for more companies, there seems to be a disconnect between managers and their workers about remote work. A good...
Michael Lee Stallard's picture
Michael Lee Stallard
Astronaut crews living and working in space experience as a matter of course what many of us experienced unexpectedly during the coronavirus pandemic. Consider these similarities. Astronauts are...
Carlos Valdes-Dapena's picture
Carlos Valdes-Dapena
In my work in collaboration and team effectiveness, I am sometimes approached about helping with a “dysfunctional team.” People use the word “dysfunction” liberally and can mean various things by it...