Operations Features

Jim Benson's picture
Jim Benson
No matter who you are or what you do, you create systems and live in the systems of others every day. But for some reason, we’re never actually taught lean systems thinking. We think it is natural,...
Jon Speer's picture
Jon Speer
Demonstrating identification and traceability in all quality system processes is a must for medical device companies to comply with FDA regulations. To satisfy this compliance need, companies will...
Caroline Zimmerman's picture
Caroline Zimmerman
With big data and artificial intelligence (AI) transforming business, it’s almost certain that every executive will need to leverage these technologies at some point to advance their organization—and...
Wade Schroeder's picture
Wade Schroeder
Medical-device usability testing and validation are critical tasks leading up to a medical device’s debut on the market. “Usability” looks at how the user interacts with your device and forms a key...
Benjamin Kessler's picture
Benjamin Kessler
Suddenly, supply chains are in the spotlight. The practical details of how products arrive on supermarket shelves, for example, gained unwelcome relevance amid last year’s wave of panic buying caused...
Ariane Ollier-Malaterre's picture
Ariane Ollier-Malaterre
This story was originally published by Knowable Magazine. Working from home—formally known as telework—is here to stay. A 2021 survey of approximately 30,000 Americans concluded that, after the...
Isaac Maw's picture
Isaac Maw
The ongoing pandemic has pushed many jobs to virtual settings and home-based working environments. In industries outside manufacturing, it can be seen how the pandemic has affected business. For...
Nathan Furr's picture
Nathan Furr
As soon as South Korea confirmed its first case of Covid-19 on January 20, 2020, the government set in motion a disease control protocol that was to become the envy of other developed nations. By the...
Don Cox's picture
Don Cox
Despite the high ratio of intelligent work-from-home (WFH) business professionals, the current cybersecurity landscape for that work model could best be described as disorganized and dysfunctional....
Bryan Christiansen's picture
Bryan Christiansen
Root cause analysis is not a singular way to an answer. It is a conceptual framework for investigating the true reasons behind the events we observe. Many frameworks are available to execute RCA that...
Ryan E. Day's picture
Ryan E. Day
Just like its predecessors, this fourth industrial revolution (dubbed Industry 4.0 in 2011) is all about increasing productivity. Unlike the first three revolutions, today’s pivotal technologies hold...
Bruce Hamilton's picture
Bruce Hamilton
This time of year the abundant ads for junk removal and cheap storage units remind us that it’s time for spring cleaning, an annual pastime that has perhaps been bolstered by the need to unlock extra...
Ryan E. Day's picture
Ryan E. Day
Writing a press release is easy. Writing a great press release takes some thought. And great press releases can draw more potential customers into your sphere of influence. Fortunately, writing great...
Bryan Christiansen's picture
Bryan Christiansen
Root cause analysis (RCA) is the process of finding the basic underlying cause for an effect we observe or experience. In the context of failure analysis, RCA is used for finding the root cause of...
Knowledge at Wharton's picture
Knowledge at Wharton
Technology firms are the drivers of disruption across industries, but things will play out differently for automobiles, according to John Paul MacDuffie, Wharton management professor and director of...
Jim Benson's picture
Jim Benson
We want to grow as professionals. We want our products to be better, our know-how to be deeper, our impact to be known and recognized. This is impossible without continuous improvement. I have met...
Donald J. Wheeler's picture
Donald J. Wheeler
In my article, “Tightened 100% Inspection” (Quality Digest, March 29, 2021), we found that the excess costs associated with tightened specification limits are generally prohibitive. Here we...
Henrich Greve's picture
Henrich Greve
In March 2001, publishing executive Ann Godoff—then in her third year as president, publisher, and editor-in-chief of Random House Trade Publishing Group (RHTPG)—was the subject of a gushing profile...
Jim Benson's picture
Jim Benson
In lean there is mura, the waste of unevenness. It’s probably the most important, but also most overlooked, in the waste theater. For knowledge work, unevenness primarily interrupts flow. It’s when...
Harish Jose's picture
Harish Jose
Today I’m looking at the ideas inspired by mirror neurons. Mirror neurons are a class of neurons that activate when someone engages in an activity, or when they observe the same activity being...