Management Features

Tom Taormina's picture
Tom Taormina
After more than 50 years as a quality control engineer and having worked with more than 700 companies, it is my observation that the vast majority of quality professionals hold their prime directive...
Sébastien Breteau's picture
Sébastien Breteau
In recent months, the widespread lockdowns of Covid-19 have exposed global supply chains to unprecedented shifts and volatility in consumer behavior, impacting innumerable organizations, industries,...
Annette Franz's picture
Annette Franz
I recently read a Recruiterbox article that stated: “Culture can either immunize or infect a company. Good culture can revitalize and motivate. Negative culture increases employee absences and...
Amitrajeet Batabyal's picture
Amitrajeet Batabyal
Arguing against globalization is like arguing against the laws of gravity, said former United Nations Secretary General Kofi Annan. Globalization, the international trade in goods and services with...
Sridhar Kota's picture
Sridhar Kota
The Covid-19 pandemic has revealed glaring deficiencies in the U.S. manufacturing sector’s ability to provide necessary products—especially amidst a crisis. It’s been five months since the nation...
LauraLee Rose's picture
LauraLee Rose
The reality for small and medium-sized manufacturers (SMMs) is that they are going to have to be good at training their workforce or they won’t make as much money. That’s a blunt assessment, but the...
Jennifer Mallow's picture
Jennifer Mallow
Covid-19 has led to a boom in telehealth, with some healthcare facilities seeing an increase in its use by as much as 8,000 percent. This shift happened quickly and unexpectedly, and has left many...
Eric Stoop's picture
Eric Stoop
When it comes to quality management objectives, what many manufacturers don’t understand about cost of quality could hurt them. A survey by LNS Research asked more than 500 manufacturing executives...
Paul Laughlin's picture
Paul Laughlin
During this month of thinking about thinking, it’s a good time to learn from fresh perspectives, like summer interns. As a leader, it can often be helpful to adopt what Buddhism describes as a...
Manfred Kets de Vries's picture
Manfred Kets de Vries
Effective organizations rely on teamwork, not least because it facilitates problem solving. Many leaders, however, are ambivalent about teams. They fear overt and covert conflict, uneven...
Edward D. Hess's picture
Edward D. Hess
As the digital age advances and technology takes over more jobs, workers must get better at those “human” skills computers can’t do. They must excel at critical thinking, innovative thinking,...
ASQ's picture
ASQ
You already know that technological advances of the past decade have resulted in a new industrial revolution often referred to as the fourth industrial revolution or Industry 4.0. It’s a revolution...
Knowledge at Wharton's picture
Knowledge at Wharton
We’ve all been in lines that seem to last forever, especially if we choose our queue at the checkout, and the one next to ours is moving faster. You know the existential dread that comes along with...
Jon Speer's picture
Jon Speer
Imagine you’re a patient going in for any medical procedure. You probably think very little about the risks of the medical device being used on you. Generally, patients trust clinicians’ expertise...
Harry Hertz's picture
Harry Hertz
Rest? The new normal will be about activity, you say. Actually, I believe some rest will be necessary. After the frenzy of activity since March 2020 to establish new work patterns and new home life...
Shobhendu Prabhakar's picture
Shobhendu Prabhakar
The “mantra” for continuous improvement is to learn from our mistakes. Not only learn but also take necessary actions and come up with strategies to prevent the recurrence of the same or similar...
Tina Berger's picture
Tina Berger
A manufacturing apprenticeship pilot program in Florida is taking a hybrid approach that replaces the traditional classroom element with competency-based, on-demand e-learning. It could help...
Steve McKee's picture
Steve McKee
Is 2020 a bump in the road or the beginning of the end? That’s not a trick question. For some companies, the virus and lockdown have been inconvenient and annoying, but navigable. For others, they...
David English's picture
David English
As we all become accustomed to the ongoing restrictions as a result of Covid-19, an increasing number of Brits are looking for new and innovative ways to learn and develop. From home DIY to exercise...
Tom Taormina's picture
Tom Taormina
Each article in this series presents new tools for increasing return on investment (ROI), enhancing customer satisfaction, creating process excellence, and driving risk from an ISO 9001:2015-based...