Management Features

Mike Figliuolo's picture
Mike Figliuolo
Creating a business plan is the most fundamental step in building a business, and the importance of it cannot be underscored enough. You may ask, “Why do I need a business plan? Why can’t I just...
Harish Jose's picture
Harish Jose
I must confess up front that the title of this column is misleading. Similar to the Spoon Boy in the movie, The Matrix, I will say, “There is no lean problem or a Six Sigma problem. All...
Davis Balestracci's picture
Davis Balestracci
Recently, I’ve had a sad, increasing sense of déjà vu. Twitter has become even more vacuous, and LinkedIn has quickly devolved into a business version of Facebook. Literally right after I...
Boris Liedtke's picture
Boris Liedtke
‘Any customer can have a car painted any color that he wants,” said Henry Ford in 1909, “so long as it’s black.” Ford’s strategy of standardization and efficiency made a runaway success of the Model...
Jon Speer's picture
Jon Speer
This notion of risk-based processes within quality systems is something that has become part of our formal lexicon following the release of ISO 13485:2016, the globally harmonized...
Annet Aris's picture
Annet Aris
Even tedious jobs like cleaning out archives can sometimes lead to great insights. Sifting through my old files recently, I was pleasantly surprised to find a treasure trove of old memories and...
James daSilva's picture
James daSilva
When you think about Domino’s, you think about getting pizza quickly—30 minutes or less. Domino’s has also become known for technology, including flashy and fun concepts such as the Associated Talent...
Jody Muelaner's picture
Jody Muelaner
Whether we like it or not, manufacturing is becoming digitized and connected. Industry increasingly connects production machinery with internet of things (IoT) devices, gathers multiple real-time...
Quality Transformation With David Schwinn's picture
Quality Transformation With David Schwinn
As some of you already know, I was in Ford Motor Co.’s corporate quality office during the early 1980s when, just after “If Japan Can, Why Can’t We” aired on NBC, we pleaded with W. Edwards Deming to...
David Dubois's picture
David Dubois
Faced with a growing range of tech solutions in marketing, from AI to big data to blockchain, business-to-business (B2B) companies too often choose the status quo. Recent evidence suggests the divide...
Kevin Meyer's picture
Kevin Meyer
My favorite part of a recent podcast with James Clear, author of Atomic Habits (Avery, 2018), was the last five minutes, when he talked about a potential downside of good habits. When we decide to...
Jessica Thiefels's picture
Jessica Thiefels
A leader’s job is to keep the team on track. You focus on hitting deadlines and executing projects without losing focus or getting lost in the weeds of decisions, communications, and logistics. The...
Nicole Radziwill's picture
Nicole Radziwill
As early as 2015, McKinsey’s “Digital America” report projected that adoption of Industry 4.0 technologies in manufacturing alone was expected to increase domestic GDP by more than $2 trillion by...
Vip Vyas's picture
Vip Vyas
Is your enterprise dominated by passive thinking and prescribed routines? Or is it one that generates fresh thinking and unlocks insights into the future? The viral popularity of TED Talks—with more...
Ryan E. Day's picture
Ryan E. Day
Current business conversation often focuses on data and big data. Data are the raw information from which statistics are created and provide an interpretation and summary of data. Statistics make it...
Jon Terry's picture
Jon Terry
Lean solutions represent an evolved method of approaching how business is done. It’s all about transparency, about you and your colleagues being accountable and maximizing efficiency to bring the...
Jesse Allred's picture
Jesse Allred
Lean manufacturing is a philosophy focused on maximizing productivity and eliminating waste while creating a quality product. One of the most powerful strategies in the lean toolbox is total...
Ryan E. Day's picture
Ryan E. Day
In the article, “ANSI’s Role in the Wide World of Standards,” (Quality Digest, March 12, 2019), we looked at where standards originate and how companies are involved in developing them. In this...
Annette Franz's picture
Annette Franz
I have been doing a bit of speaking lately, either about journey mapping or with journey mapping as part of the talk, and I’ve learned a lot, or rather, confirmed a lot. Namely, you might think you’...
Kevin Price's picture
Kevin Price
In the world of risk management, maintenance of mission-critical equipment drives priorities and budgets. It is the ultimate test of proactive maintenance and smart decision making. Managing assets...