Nikolaus Correll
America’s manufacturing heyday is gone, and so are millions of jobs, lost to modernization. Despite what Treasury Secretary Steven Mnuchin might think, the National Bureau of Economic Research and...
Volodymyr Bilotkach
On April 9, 2017, a passenger was forcibly removed from a United Airlines flight from Chicago O’Hare to Louisville after the carrier was unable to find volunteers to accommodate four of its...
Morten Bennedsen
Employee absenteeism is a problem for companies everywhere. When employees are away from the office, for good reasons or not, the cost has been measured at somewhere around 4 percent of the world’s...
Knowledge at Wharton
The mismanagement of bet-the-company business crises has become pandemic. Consider just the most recent examples.
In December 2016, Yahoo disclosed that three years earlier hackers had stolen...
Laurie Locascio
Like a lot of scientists, I am very goal-oriented, so after I got my Ph.D. in toxicology, I set out to become a leader in my field by the time I was 40. To get there, I knew I had to be...
Gwendolyn Galsworth
The year: 1989. Florida Power & Light had just won the Deming Prize, Japan’s national quality award, and became the first overseas company to do so. There were a lot of high-flown speeches in...
Ryan E. Day
Sponsored Content
For manufacturers, big parts pose big challenges. How does one measure parts that are in excess of 15 ft and also have complex geometry? Design and inspection are part and parcel...
Mike Richman
On our most recent episode of QDL from this past Fri., April 14, 2017, we took a close look at innovation and engineering. Here’s a quick recap:
“SAE Institute Creates Webisodes to Benefit STEM...
Gleb Tsipursky
Let’s say you’re interviewing a new applicant for a job, and you feel something is off. You can’t quite put your finger on it, but you’re a bit uncomfortable with this person. She says all the...
Greg Cresswell
Occasionally, my colleagues and I will take a step back from the day-to-day and have a more philosophical discussion about the field of ergonomics. Recently, the question was raised, “In the plan-...
Jason Furness
In a previous column based on our recent book, Manufacturing Money (Amazon Digital, 2015), we explained how to maximize ROI. Here we describe some changes that business owners and managers can make...
Mark Whitworth
Supplier quality assurance (SQA) is the process that ensures a supplier reliably provides goods or services that satisfy the customer’s needs. This process is collaborative to make certain the...
LaRae Quy
To survive growing up on a remote cattle ranch in the middle of Wyoming, I needed to be scrappy, gritty, and tenacious. If I wasn’t keeping an eye out for rattlesnakes, I was avoiding horned bulls...
Dawn Bailey
The message for audience members who attended the 29th Annual Quest for Excellence Conference held last week was, “Prepare for an inspiring journey.” This was the advice of keynote presenter Polly...
Lois Kelly
It’s discouraging and frustrating to work tirelessly on solving what you think is an important issue and nothing happens. Despite brilliant thinking, smart teammates, and innovative solutions, the...
Bruce Hamilton
I grew up in a small manufacturing company where nine different languages were spoken. English was the language of managers, office workers, and some of our production employees. Additionally,...
Harish Jose
In this article, I will be looking at entropy in the manufacturing world. Entropy is generally defined as a measure of disorder. This general definition can sometimes be inadequate.
Let’s look at...
Chad Kymal
What is enterprise quality? Simply put, it is a system where there is one quality manual, and a core of common processes, work instructions, and forms and checklists for a multisite environment....
Michael Jovanis
Sponsored Content
Particles of metal in children’s medicine. Adulterated baby formula. Spontaneously combusting smartphones. When scandal is only a tweet away, companies can’t hide from quality...
Steven Sweldens
The tide of popular opinion seems to have turned against multitasking. Recent articles scoff at the notion that people could satisfactorily complete more than one activity at a time, labeling it a...
