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Mark Rosenthal
I was sitting in on a conversation between a continuous improvement manager and the operations manager the other day. The operations manager was asking for help developing good leader standard work...
    What tools should data analysts have in their toolbox? It’s a broad question and one with diverging views. So, I am delighted to welcome back a guest blogger who doesn’t shy away from controversy. Martin Squires is a very experienced znalytics leader, whom I’ve previously...
    Good salespersonship is a species of street smarts. It’s about quickly sizing up your customers and pitching your wares in terms that reverberate with their unspoken needs and desires. As artificial intelligence (AI) and machine learning increasingly intersect with e-commerce, these priceless human...
    The food industry is evolving rapidly, with consumers demanding quality, authenticity, and transparency from food manufacturers. And they’re not just demanding it; they’re “voting with their dollars,” supporting companies that align with their personal beliefs. To keep up with consumer demand—and...
    I was standing in a back room of the Honolulu Museum of Art that was off limits to the public. In this one room, protected from bugs, humidity, and light, was the world’s largest collection of Japanese woodblock prints. (My childhood friend, Shawn, is an unlikely expert of Japanese woodblock prints...

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