Content by Eric Stoop

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Eric Stoop
According to Harvard Business Review, less than half of employees say their organization exhibits a culture of quality. And while the benefits of a quality culture are huge—think hundreds of...
Eric Stoop's picture
Eric Stoop
General Motors (GM) recently published updated customer-specific requirements for IATF 16949 compliance. The new requirements take effect Nov. 1, 2017, and cover layered process audit (LPA)...
Eric Stoop's picture
Eric Stoop
In December 1998, NASA launched the Mars Climate Orbiter, a robotic space probe intended as the communications relay for the Mars Polar Lander. By September 1999, the spacecraft had disintegrated...