Content by Eric Stoop

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Seven Habits of a Mature Quality Culture
Eric Stoop
According to Harvard Business Review, less than half of employees say their organization exhibits a culture of quality. And while the benefits of a quality culture are huge—think hundreds of...
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Understanding New GM Layered Process Audit Requirements in IATF 16949
Eric Stoop
General Motors (GM) recently published updated customer-specific requirements for IATF 16949 compliance. The new requirements take effect Nov. 1, 2017, and cover layered process audit (LPA)...
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Top Problems Preventing Aerospace Suppliers From Creating a Culture of Quality
Eric Stoop
In December 1998, NASA launched the Mars Climate Orbiter, a robotic space probe intended as the communications relay for the Mars Polar Lander. By September 1999, the spacecraft had disintegrated...