Kelly Graves
In my career as a business consultant, I’ve helped dozens of companies surface quality issues, develop managers as well as employees, build better trust and communication, transition ownership from...
Kelly Graves
In general, people hate confrontation and will do just about anything to distance themselves from it, but a manager owes it to her employees to overcome this fear and address problems directly and...
Kelly Graves
The following is an excerpt from Kelly Graves’ book, The Management and Employee Development Review (CRC Press, 2016).
When Darwin first made famous the term “survival of the fittest,” I don’t...
Kelly Graves
What are the common mistakes managers make when trying to motivate employees? In this article, we’ll discuss these mistakes and some better strategies to successfully motivate employees.
It’s human...
Kelly Graves
An overwhelming majority of organizations have inadvertently created an “us vs. them” culture. They turn much of their focus and many of their resources away from serving the customer and instead...
Kelly Graves
Dave hadn’t been evaluated in 25 years, and neither had the other employees of this multimillion-dollar business. Things had gotten very loose with the company. Production targets weren’t being met...
Kelly Graves
Three months ago I sat in a meeting with seven talented executives whom I’ve worked with on and off for five years. For the past two, there have been major undercurrents of friction between them...
Kelly Graves
What lasts longer, an expensive motivational speaker or a cup of espresso? It’s about the same, but the espresso provides a much better return on investment. You see, from a behavioral standpoint,...
Kelly Graves
Most everyone has read the maxim, “Plan your work and work your plan.” This is simple and effective advice—when it’s followed. Unfortunately, it can also be overwhelming when it comes to ensuring...
Kelly Graves
In my last article, I presented the psychological steps of change and how to overcome the natural human resistance to it. In this installment, I’ll present an example of how to transfer those...
