Content by Peter J. Sherman

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Peter J. Sherman
As organizations become successful and grow, uncertainty is generally the enemy. Thriving organizations seek to eliminate variation and increase efficiency. They identify best practices and...
Peter J. Sherman's picture
Peter J. Sherman
Who says business luncheons are a waste of time? Recently, I enjoyed one of the most productive business luncheons of my career. In February, I was dining with two senior-level professionals at an...
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Peter J. Sherman
It is widely known among quality and process improvement practitioners that the lack of a clearly defined scope or charter is perhaps the leading cause for projects not getting started or completed...
Peter J. Sherman's picture
Peter J. Sherman
For the record, I’m a registered Independent voter. With that said… Recently, President Obama’s nominee for commerce secretary, Sen. Judd Gregg, unexpectedly withdrew from the position. Was it...
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Peter J. Sherman
Innovation Template   Owner: ______________  Date Submitted: ________________ New Product/Service Name: _____________________ Description: (what...
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Peter J. Sherman
Today’s hyper-competitive business environment is creating a need for even more new products, new services, and new processes. Design for Six Sigma (DFSS) offers a generalized and effective approach...
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Peter J. Sherman
In September 2007 at the QuEST Forum I had the privilege of presenting an AT&T in-house Six Sigma process-improvement success story, “Reducing Non-Billed Inside Wire Dispatches,” which was...
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Peter J. Sherman
Few process improvement topics generate more questions or may be least understood than design of experiments (DOE). This is regrettable as DOE is probably one of the most important activities—after...