Content by Denise Robitaille

Denise Robitaille's picture
Denise Robitaille
As with any other process, auditing requires planning, definition, consistent implementation and control to be effective. Without these features, auditing is a resource-draining waste of time....
Denise Robitaille's picture
Denise Robitaille
The great physicist Richard Feynman is best known—at least among laypeople—as the person who solved the mystery of the Challenger space shuttle explosion more than two decades ago. Many of us...
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Denise Robitaille
OK, so “cool” probably isn't the precise term—unless you happen to be a standards uber-geek. But there are definitely some enhancements to the 2015 revision of ISO 9001 that are worth getting a...
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Denise Robitaille
ISO 9001 continues to wend its way through the revision process, and as it does so there have been lots of discussions and prognostications over the impending changes. All the wringing of...
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Denise Robitaille
Unless you’ve been hiding under a rock for the last two years, you can’t help to have noticed that the ISO 9001 standard is in the middle of its revision process. Seems like people have been...
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Denise Robitaille
Every once in a while we hear of a company that claims to have a self-certification to ISO 9001—or some other management system standard. The company “certifies” that its organization conforms to...
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Denise Robitaille
As ISO 9001 wends its way through the revision process, there have been dozens of articles, webinars, forums, and discussions anticipating what the final product will look like. Pundits and experts...
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Denise Robitaille
What’s Happening With ISO 9001? Stakeholders have offered suggestions for the upcoming revision Committee Draft of ISO 9001 Is OutChanges include genuine improvement; some will make implementation...
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Denise Robitaille
Editor’s note: Denise Robitaille is a member of the U.S. TAG to ISO/TC 176, the committee responsible for updating the ISO 9000 family of standards. She will be reporting on the revision progress to...
Denise Robitaille's picture
Denise Robitaille
Editor’s note: Denise Robitaille is a member of the U.S. TAG to ISO/TC 176, the committee responsible for updating the ISO 9000 family of standards. She will be reporting on the revision progress to...