Content by Bruce Hamilton

Bruce Hamilton's picture
Bruce Hamilton
Watching the U.S. Women’s National Soccer Team take the World Cup on July 5, 2015, caused me to reminisce about my short-term coaching stint of a U12 soccer team. Before becoming a coach, I...
Bruce Hamilton's picture
Bruce Hamilton
June 11, 2015, marked the fourth anniversary of the passing of someone who, although not typically credited as a “lean” thinker, nevertheless had a profound effect on many lean implementers....
Bruce Hamilton's picture
Bruce Hamilton
The last few weeks for me have been all things Shingo, including a presentation at the Shingo Institute’s International Conference three weeks ago in Provo, Utah, followed by four days of Shingo...
Bruce Hamilton's picture
Bruce Hamilton
I was speaking last week with, Jen, a senior manager at a large manufacturer, and she commented to me, “I know it’s important for me to get to the floor, but the time involved for me and my staff...
Bruce Hamilton's picture
Bruce Hamilton
Sometimes we receive unreasonable and confusing directions, and sometimes we give them. As in the short video clip below, even if the systems behind this confusion are sound and the motivations...
Bruce Hamilton's picture
Bruce Hamilton
After a one-day observation at a local company, I participated in a wrap-up meeting with the general manager and his team. “We’ve been at this for five years,” the general manager said to me,...
Bruce Hamilton's picture
Bruce Hamilton
I sang baritone and sometimes tenor in the St. John’s Lutheran Church choir, according to the key of the hymn we were rehearsing and also depending upon who showed up for rehearsal. There were no...
Bruce Hamilton's picture
Bruce Hamilton
For a few years—back in the early ‘80s—I fell prey to information automation fascination. I managed an IT department transitioning from a basic accounting system managed by an external service bureau...
Bruce Hamilton's picture
Bruce Hamilton
I recently participated in the AME conference in Jacksonville, Florida, a terrific rally for manufacturing excellence with the tongue-twisting theme, “Strategic Success Through People-Powered...
Bruce Hamilton's picture
Bruce Hamilton
There was a time when it was unfashionable for managers to associate with front-line employees. Alluding to an old adage, I used to joke that you could not even lead the horse (i.e., the manager)...