Content by Bruce Hamilton

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Bruce Hamilton
Many years ago, the Toyota Production System Support Center (TSSC) introduced a visual measurement device to my factory, referred to as a “production activity log” (PAL), also known to some as an...
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Bruce Hamilton
Three years ago I wrote an article titled “The Emperor’s New Huddle Boards,” in which I expressed concern about the trappings of improvement without actual improvement. Since then, my concern about...
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Bruce Hamilton
Last month I joined Eric Buhrens, CEO at Lean Enterprise Institute (LEI), to host a leadership team from Tel Aviv’s Sourasky Medical Center. They were on a study mission to many of Boston’s fine...
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Bruce Hamilton
Speaking at the 2003 Shingo Conference, Guy Briggs, general manager of North American operations for General Motors lamented, “We spent the 1980s ‘counting robots’ before we realized that it’s...
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Bruce Hamilton
The first two books I ever read about lean were Zero Inventories (McGraw-Hill, 1983) by Robert Hall, and Japanese Manufacturing Techniques (Free Press, 1982) by Richard Schonberger. In 1985, these...
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Bruce Hamilton
“All animals are equal, but some animals are more equal than others.” —George Orwell The famous quote from George Orwell’s political allegory, Animal Farm, occurred to me recently as I listened to...
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Bruce Hamilton
At GBMP’s launch of the Shingo Institute’s Build Excellence workshop, it occurred to me that perhaps systems thinking might be more aptly named systems rethinking. Workshop participants offered up...
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Bruce Hamilton
On May 5, 1961, Alan Shepard became the first U.S. astronaut to journey to the “final frontier.” Atop a Mercury rocket, Shepard launched into a 15-minute suborbital journey reaching an altitude of...
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Bruce Hamilton
For me, Taiichi Ohno and Shigeo Shingo are a bit like the Lennon and McCartney of waste elimination. Together they frame the technical and social sciences of what we call lean today....
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Bruce Hamilton
I grew up in a small manufacturing company where nine different languages were spoken. English was the language of managers, office workers, and some of our production employees. Additionally,...