Laurel Thoennes @ Quality Digest
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n his new book, Essentials for the Improvement of Healthcare Using Lean & Six Sigma (CRC Press, 2010), author Diomidis H. Stamatis (aka Dean) presents solutions to the problems that plague the...
Laurel Thoennes @ Quality Digest
In Virtual Team Success: A Practical Guide for Working and Leading from a Distance (Pfeiffer, 2010), authors Darleen DeRosa and Richard Lepsinger share findings from their 2008 global research study...
Laurel Thoennes @ Quality Digest
The term “never events” refers to particularly shocking medical errors that should never occur (e.g., wrong-site, wrong-patient, wrong-procedure surgeries). There are other terms used in official...
Laurel Thoennes @ Quality Digest
(ASQ LI Section 303: Jericho, NY) -- The annual quality conference of the Long Island chapter of the American Society for Quality (ASQ) is being held at Gleeson Hall on the Farmingdale State College...
Laurel Thoennes @ Quality Digest
The Performance Management Group (TPMG) is offering new live, e-learning courses through two certification and training programs: Lean Six Sigma Service Excellence and Performance Management....
Laurel Thoennes @ Quality Digest
“Organizations that use teams effectively to work through goals or operational challenges accomplish much more than simply solving an internal problem; they create a culture of self-motivated...
Laurel Thoennes @ Quality Digest
What is kansei engineering? Editors Mitsuo Nagamachi and Anitawati Mohd Lokman and publisher CRC Press present two books that explore kansei engineering: Innovations of Kansei Engineering defines in...
Laurel Thoennes @ Quality Digest
In appreciation for the invaluable efforts of H. James Harrington to improve quality around the world, the Australian Organization for Quality New South Wales Inc. has honored Harrington as “The...
Laurel Thoennes @ Quality Digest
(ASTD: Alexandria, VA) -- Each spring the American Society for Training & Development (ASTD) holds the ASTD International Conference & Exposition. This premier event for workplace learning...
Laurel Thoennes @ Quality Digest
This new book by authors Bunji Tozawa and Norman Bodek, How to Do Kaizen: A new path to innovation (PCS Press, 2010), explains kaizen, the Japanese method of improvement that works from the ground...
