Content by Jeff Liker

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Is Quality Central or Peripheral to Lean?
Jeff Liker
The most stunning accomplishment of Toyota during the last 50 years is its turnaround from making “junk” to virtually redefining quality in the auto industry. Toyota was influenced to the core by W...
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Five “Why?” Not Five “Who?”
Jeff Liker
I  recently spoke to an executive from a Canadian manufacturing company that supplies Toyota and has several years of experience implementing the Toyota Production System (TPS). He said his biggest...