Gallup
Hospitals are facing ever-increasing pressure to evaluate and cut costs. This isn’t surprising. Medical supplies represent as much as 30 percent of an average hospital’s total operating expenses....
Gallup
It’s wrong to intentionally make a promise you can’t keep. But it seems that too many companies are making this mistake, and it’s hurting their customer relationships. When Gallup surveyed more...
Gallup
Twenty-six percent of the world’s adult population was employed full time for an employer in 2012, down slightly from 27 percent a year ago. This decline reverses the upward trend in Gallup’s...
Gallup
While the world was waiting out the Great Recession, managers and executives in the United States were gunning their engines. More than one-third (36%) of them were engaged in their jobs in 2012,...
Gallup
Only 30 percent of U.S. employees are engaged in their jobs—a figure that hasn’t moved much in more than a decade. Given the proven links between employee engagement and financial outcomes, this...
Gallup
In the intense competition to attract and retain top talent, U.S. employers are vying to offer the most alluring perks imaginable to their workers. Companies such as Google are leading the trend,...
Gallup
If you’re a hospital leader, the safety of your patients and your employees might be keeping you up at night. That’s because senior management is accountable for creating and maintaining a safe...
Gallup
In my experience, if you ask senior leaders if they would fire a sales manager whose team missed quota three years in a row, they usually say yes. If you ask them if they would fire a plant manager...
Gallup
Small and medium-sized enterprises (SMEs) are the lifeblood of a country’s economy. They generate jobs that are sorely needed worldwide. Gallup’s World Poll estimates that of 3 billion adults...
Gallup
It’s better to have a terrible manager than a good-enough one,” says Raad Al-Saady, managing director for more than 7,000 employees at Abdul Latif Jameel (ALJ), one of the biggest companies in the...