Forrest Breyfogle—New Paradigms
A report of how a process performs is not only a function of process characteristics and sampling chance differences. It can also depend on sampling approach. For example, one person could describe a...
Forrest Breyfogle—New Paradigms
I will first describe how long-lasting business metrics can be created at the business level and then illustrate the 30,000-foot-level scorecard tracking of these measurements, where an individuals...
Forrest Breyfogle—New Paradigms
I n my February column, "Avoiding Company Decline," I described how part of a corporation's economic slide could be attributed to organizational scorecards or dashboards because they are often...
Forrest Breyfogle—New Paradigms
In one section of the January 25, 2012, Wall Street Journal, several articles pointed to an underlying dysfunction in companies from diverse industries. Although they offered different products and...
Forrest Breyfogle—New Paradigms
Organizations need a systematic approach for risk containment when quality, delivery, and design product and service issues occur. Such a system should also help them to recover quickly from...
Forrest Breyfogle—New Paradigms
Story update 11/13/2011: The references at the end of this article were inadvertently deleted during final editing. They have been restored.
During a Sept. 23, 2011, Quality Digest Live interview,...
Forrest Breyfogle—New Paradigms
Lean, lean Six Sigma, total quality management (TQM), and other techniques have helped companies improve processes through the execution of projects. However, much of these efforts have resulted in...
Forrest Breyfogle—New Paradigms
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ix Sigma and lean provide tools for process improvement. Most of today’s business improvement programs can trace their roots back to a lean or a Six Sigma heritage. In general, these process...
Forrest Breyfogle—New Paradigms
The financials of an enterprise are a result of the integration and interaction of its processes, not of individual procedures in isolation. Using a whole-system perspective, one realizes that the...
Forrest Breyfogle—New Paradigms
The balanced scorecard is a commonly used vehicle that is to align organizational-chart work efforts to executive-determined strategies and goals. With this approach, strategic planning could be...
