William A. Levinson
The decades-old stereotype about “visually challenged” referees was reinforced during the recent game between Ohio State and Penn State, when a referee awarded OSU an interception after the ball...
William A. Levinson
Provision 4.2 of ISO 9001:2015 cites “Needs and Expectations of Interested Parties.” Interested parties include not only obvious stakeholders (customers, suppliers, employees, and owners), but also...
William A. Levinson
Can something as simple as a toilet support LEED (Leadership in Energy and Environmental Design)? We take this basic sanitation device for granted, and while it makes the obvious wastes disappear...
William A. Levinson
Quality Digest’s readers are quite familiar with the deficiencies of the U.S. airline industry, whether through articles in the media, personal experience, or both. Relatively minor issues involve...
William A. Levinson
The phrase “elephant in the living room” refers to a major problem that everybody knows is there, but nobody wants to acknowledge. Acknowledging and defining the problem is, of course, the first...
William A. Levinson
The Golden Rule “do unto others as you would have them do unto you” may have applied in biblical times when the “others” lived in your village and shared your values and attitudes. Someone halfway...
William A. Levinson
In their article “Deconstructing Inherently Safe Technology,” authors Glenn Hess and Jeff Johnson warn of the risks that result from high inventories of hazardous chemicals, and cite four...
William A. Levinson
Car dealers’ successful efforts to ban the sale of Tesla Motors cars in several states reinforces the growing belief that the Internet has turned dealers into nonvalue-adding parasites. This is...
William A. Levinson
President Obama’s State of the Union address called for an increase in the federally mandated minimum wage from $7.25 to $10.10 an hour. $7.25 an hour, or even $10.10 an hour, is an appallingly low...
William A. Levinson
The adage that the only bad publicity is no publicity may apply to celebrities, but this article will show how the wrong kind of fascination can be enormously destructive to businesses that...
