Content by Barbara A. Cleary

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Barbara A. Cleary
Quality alone will not ensure a successful future, as the classic story of the buggy-whip manufacturer demonstrates. His products were outstanding—better than any others—but when the market changed...
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Barbara A. Cleary
Trivia question of the day: What do toilet paper, sugar, coffee, cheese, ice cream, and sugar have in common? Two things, actually. Their prices are up, and their packaging units are down. A can...
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Barbara A. Cleary
When giant companies known for the quality of their products and services find themselves suddenly in the news due to massive recalls—think Volkswagen, Toyota, John Deere, Craftsman, or Chipotle—...
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Barbara A. Cleary
Last year’s Gallup poll of worker satisfaction revealed that almost 90 percent of workers were either “not engaged” with or “actively disengaged” from the work at their jobs—a shocking revelation...
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Barbara A. Cleary
When my mother looked at the prices of new hats, studied their features, and then went home and tried to remodel her old hat with feathers or lace to look like those fancier models, I saw the value...
Barbara A. Cleary's picture
Barbara A. Cleary
Bill Kalmar’s column (Working for Free) about internships and the tendency to exploit students’ availability by providing no compensation caused some reflection within my company, PQ Systems, about...
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Barbara A. Cleary
When NASA engineers asked, “Could Mars have once harbored life?” and set out to investigate by launching the Mars Science Laboratory rover, Curiosity, PQ Systems was in the background, not only...
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Barbara A. Cleary
A young man in PQ Systems' hometown survived a dramatic auto accident last summer in which police-captured video footage of his spectacular, airborne vehicle was broadcast throughout the nation. That...
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Barbara A. Cleary
Signs in factories or on the back of long-range trucking rigs sometimes proclaim “X days since our last accident” or “No on-the-job injuries since 1964.” Extending the stretch between such accidents...
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Barbara A. Cleary
A spate of cartoons and commentary throughout the summer has lampooned BP, Halliburton, Transocean, and Cameron International for their apparent inability to plan timely control measures that might...